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Customer reviews

Rating 4.2 out of 5 stars with 7116 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers are pleased with the product's overall performance, portability, lightweight design, and good battery life. However, some users have expressed concerns regarding its processor speed, which can struggle with basic tasks, and limited storage capacity. Additionally, issues with screen quality, insufficient RAM, and limited memory have been noted.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 226 Showing 4,501-4,520 of 7,187 reviews
  • Rated 5 out of 5 stars

    Hp labtop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this labtop for school purposes and it was perfect for getting me thru the courses. Very reliable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nurse school student

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife laptop i purchased in July of 2024 she does work,social media and nursing school training coming up in 2025.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love this color!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just wish the keys lit up, other than that this is great to do the basics.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first it was pretty slow but got better over time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this laptop for my wife to work from home, she loves it. Turns on quickly and the apps open even faster. Has a processor the is just right for her job.

    I would recommend this to a friend
  • Cons mentioned:
    Screen quality

    Rated 3 out of 5 stars

    Average

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not one of my favorite items. You get what you pay for.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    N/A

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great laptop for school but I wish the laptop would load faster

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good lapto to mj son le alluda quite it's precise and fast

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Slow

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my parents to help them use the internet and store family photos. It was almost immediately extremely slow when loading up the browser, discouraging them from using it for its intended purpose. I visited them two weeks later and went to show them some things on it and it took probably 5 to 7 solid minutes of non exaggerated loading to just get to the home page of the browser, and then another few minutes to load my fathers gmail. I really wish I could return this laptop as it is very frustrating to use but I’m outside of the return policy. I know it’s cheap but I’m blown away that it’s this awful to use. Basically a paperweight that collects dust at my parents house.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 3 out of 5 stars

    Good for just basic google searches

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too slow and very glitchy. Takes too long to setup

    No, I would not recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 3 out of 5 stars

    None

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok for the money very small needs more capacity!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Santa Cestou LaredoUnited

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best products in town, unfortunately more customer service needed more personnel in floor. 1/2 laptops and printer every year. I expect better customer service

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves it, easy to set up and navigate through.

    I would recommend this to a friend
  • Cons mentioned:
    Memory

    Rated 1 out of 5 stars

    Started freezing from day 1

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bought this a few weeks ago and already it doesnt work. It crashes anytime I open an app. So upset and disappointed.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Web surfer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has been running strong. Great product for basic computer stuff. No need to spend an arm and a leg on the “high tech” product when this surfs the web just fine

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 2 out of 5 stars

    Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer move slow and zoom doesn’t work correctly on my computer

    No, I would not recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 3 out of 5 stars

    small complter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for doing simple tasks. checking email. some games run a little slow

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    So so computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for basic laptop but it was slow. I had to go online to switch S mode off so thst I could put in Microsoft software. After 1 mobth the computer didn't turn on. I don't know if it was because it was an open box product.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    New computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved working with the lady at 71st I will go there any time I need help

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great for college

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a college student I had a few requirements for my next computer, the battery needs to last all day, have windows 11, start at a low price point, and be able to have mutiple tabs and programs running at once. This computer checked all of the boxes. The battery life is great and has no keyboard problems. It can run multiple programs at once with little lag. The cherry on top was that I got it on sale. This has been the best budget frendly laptop I've owned over the years.

    I would recommend this to a friend