Customer Ratings & Reviews

Excellent treatment and everything very fast, when I bought a few hours later they sent me the confirmation to pick up at the store and all the staff were very friendly and attentive.

I actually needed this item because the one I had would die every time I cut it on. At least I could transfer my information with ease and keep rolling. Thank u to BestBuy/ HP you worked it out for me

It’s a good first time laptop for a high schooler! Or for someone in College!

This product did not work for me. I had a hard time setting it up and it kept blanking out on me. The screen would go out. I just had to returned it and I traded it in for a different laptop. Which works fine for me. The price was okay. I like the color.

Convenient fast lotsa space lotsa help from our 365 family plan Geek squad is excellent

This computer is ok if you don’t need anything fast. It took awhile to set it up. Once it got going it’s adequate for basic student work but nothing extensive from my experience.

Not a fan of this computer, I heard it was fast and if people think this laptop is fast I would assume they have not used a computer in 30 years. It takes an hour just to get into a setting or for any webpage to load. I ended up buying a MacBook!

This computer is great for simple projects, but not a good one if you will be doing a lot on it.

i would have never known this product was refurbished it was just like new thank you so much

Even for an entry level use, this is below par product. It was purchased for someone who only needed to use Excel and Microsoft Teams. Both of them did not operate as expected.

I bought this laptop for College and it’s one of the best laptops I’ve ever had it charges very fast and the speed is very fast.

Very slow everything. Start up and app launches. I’ve restarted and reset this laptop more than once because sometimes apps just stop working

Amazing product def recommends good for storage and home use

Great display, bought for a college student. Fulfill all his needs.

Excellent bang for your buck! Works fast and reliably on wifi and meets our needs for what we bought them for. Definitely recommended when in a budget.

BOUGHT IT FOR OUR SHOP TO USE FOR OUR SHOP SCAN TOOLS WORKS GREAT

I liked that the laptop was very light weight but the con was it was very slow. The battery life was very good and if you don’t mind waiting a long time to log on and set up then it’s a great laptop.

Great people and services. Excellent advise too.Thank you!

Runs slow and resets on its own during use under a hour

Great but downloading takes very long. Thank you ..