Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.2 out of 5 stars with 7116 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers are pleased with the product's overall performance, portability, lightweight design, and good battery life. However, some users have expressed concerns regarding its processor speed, which can struggle with basic tasks, and limited storage capacity. Additionally, issues with screen quality, insufficient RAM, and limited memory have been noted.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 230 Showing 4,581-4,600 of 7,187 reviews
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Really super slow, cheap, crashes, doesn’t load

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not waste your money. If you are looking for a fast computer or just a computer that can load up quickly and get apps going this is NOT the computer for you. It is extremely slow and often crashes if you open up too many things at once. It couldn’t even load up to Google without crashing. Taking it back EXPEDITIOUSLY. Bite the bullet and buy a $300-$400 I know this one is cheap but it is not worth the money.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best laptops my kids use these for school. Haven’t had any problems with these.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In love

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and set up great quality, fast! The color of the laptop made me fall in love with it even more.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Weight

    Rated 5 out of 5 stars

    Love everything about it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this laptop at a great price. I love the color of it and also how light weight it is. Easy to take with me wherever I go and functions great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Computer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my computer. It has all the newest updates.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 2 out of 5 stars

    Slow

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is very slow. It’s hard to work on MS office because it slows down a lot with the online service. It’s good to just look up things on the internet. Thinking of returning laptop this week. Not happy with the performance

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Good price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price for the quality of the laptop, does the job

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Computer review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a decent computer. Just a bit slow at first.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for my son. As a graduation gift. He's able to game as well as research and study with ease!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my teenage daughter. She wore out her last laptop and this one is a very stout product. Great screen colors and responsiveness. I couldn't be more happy. Especially for the price!

    I would recommend this to a friend
  • Pros mentioned:
    Weight
    Cons mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Decent

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! Runs a bit slow but that’s probably because I don’t have all the updates put on my computer yet. Very light weight. Perfect for school

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    School Laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a school laptop for my assignments. Started slow with setting up everything then it started getting to the speed I needed and in good condition. Affordable too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect laptop for a craft business.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my laptop. In perfect condition for a refurb. system. Everything was clean, the software was installed properly and is a great additional to my craft business.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Do not purchase if you need to do anything

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop moves extra slow. I purchased to do classes on nothing more and it moves extra slow. Wasn't a good purchase at all.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 2 out of 5 stars

    it the worst but not the best either or even good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    overall for the price i have to say this isn’t a bad computer, but it’s not a particularly good one either. Right out of the box it took an inordinately long time to boot, it seemingly has a hard time processing basic functions like web browsing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp great!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Associate was very respectful of our needs and budget.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop Review

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a very lightweight, easy to manage laptop. Very smooth and sleek in appearance. Easy to work on. Remarkable price.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Look elsewhere this one is a no go.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sad to say but this laptop was a huge disappointment. Got it for my daughter for middle school and to play her normal games like Minecraft. Lap top was very slow. Would not recommend

    No, I would not recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 3 out of 5 stars

    Not for gaming

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not for gaming but other than that great needs more storage

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great value

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t do what we needed it for but great little laptop for surfing internet

    I would recommend this to a friend