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Customer reviews

Rating 4.2 out of 5 stars with 7116 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers are pleased with the product's overall performance, portability, lightweight design, and good battery life. However, some users have expressed concerns regarding its processor speed, which can struggle with basic tasks, and limited storage capacity. Additionally, issues with screen quality, insufficient RAM, and limited memory have been noted.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 231 Showing 4,601-4,620 of 7,187 reviews
  • Rated 4 out of 5 stars

    Decent Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decent computer for the price. I was npt thrilled with S Mode and only being able to use Microsoft apps and the edge browser, but there is a work around. I understand the reasoning but, I prefer to use my own virus software and the freedom tochoose my browser. For this reason, I have it 4 stars.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Limited hard drive space but overall good purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Steam OS Good

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Running steam os, works great. Battery life is only tick with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best computer I’ve had

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has good speed and it’s a great computer for doing college and getting your assignments turned in quickly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great shape and looks very clean without any dirt.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Don't do it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice LOOKING computer, however it's very slow with loading. It's like dialup. I just got this computer and so there is literally nothing on it aside from pre-downloaded apps. Would not get if you're a student looking for a cheap laptop for college.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    HP lap top

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great reliable laptop for school or work. windows S mode, so you can only download Microsoft apps/ and Edge browser is only downfall , as I favor the Chrome browser. No back light keyboard

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Slow unusable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too slow to use properly, especially for a child as each page takes minutes to load they start clicking other things, even opening the start menu is over a minute. There is clearly something wrong but I am not able to figure it out. I guess this is my punishment for buying a $200 lapotop and of course the return window is tiny I didn't even have it out of the package before the return window ended.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The best laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, fast no bugs or lag, perfect for work 10/10

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Unit Great Value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice for being this my wife's first computer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    This product good only ...........................

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product good only ......................................

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product for good price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for good price Fast and smart enough for travel

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great labtop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great labtop and good for testing.. downloading files was really fast.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Does the job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For what I needed it for works good. Does the job.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Ram

    Rated 4 out of 5 stars

    Worth the value!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its okay for the price. Good for small business handling, can't have to many open pages at once with this one. But if you looking for good price and value for the price this is it. Love the color pairs well with my bluetooth mouse. No complaints so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am deeply in love with this item. It’s in gray quality great condition. I’m able to to get my schoolwork done I’m able to do wonderful things with this computer. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    absolutely amazing! very fast and keeps up with every tap and click effortlessly.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Unclear return policy + rude support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a laptop that turned out to be faulty, and when I tried to return it, I was told the policy is only 15 days. Most stores allow 30, so I assumed that was standard—especially since I was traveling. The customer service rep was very rude, kept interrupting me, and blamed me for not returning it sooner. No help, no flexibility—just attitude. This is exactly how companies start to lose trust and relevance. I’ll be sharing this experience on other customer feedback sites and social media platforms if it’s not addressed.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Loved but def for people who know what they doing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it but is a little slow sometimes to start up defiently would recommend this computer to someone who knows how to use them as they need to switch it out of S mode for it to work properly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Slower than usual

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price was alright but I can't believe how slow it is

    No, I would not recommend this to a friend