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Customer reviews

Rating 4.2 out of 5 stars with 7116 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers are pleased with the product's overall performance, portability, lightweight design, and good battery life. However, some users have expressed concerns regarding its processor speed, which can struggle with basic tasks, and limited storage capacity. Additionally, issues with screen quality, insufficient RAM, and limited memory have been noted.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 233 Showing 4,641-4,660 of 7,188 reviews
  • Cons mentioned:
    Processor speed

    Rated 2 out of 5 stars

    Ehh... mediocre.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get what you pay for. I had to uninstall Google Chrome because it completely froze the computer up. It is much better now, but it still isn't the best. It's a decent basic laptop for the price.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 2 out of 5 stars

    It’s okay

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s seems like a good laptop but it’s a little slow but overall you pay for what you get. It does it’s basic function

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Hp

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this laptop It’s perfect for what I Need on a day to day basis! It has the perfect amount of storage and I just love The color!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My traveling buddy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed something quick for my travel assignments and didn't want to spend a lot. I have an HP desktop at home & thought I'd stick with a known brand. I love this thing as i do my work & watch Hulu, Disney plus etc., one mean little CPU.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP - 14 Laptop

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP—14 Laptop—Intel Celeron—4GB Memory is a great investment for using as a backup for PC issues.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice little blue machine for a good price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This HP laptop performs well and it does the job that it is tasked to do. Obviously not your all the bells and whistles machine, it is reasonably fast and is a good choice for doing basic tasks from a bedroom or home office. Price to performance ratio is very good.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed, Screen quality

    Rated 1 out of 5 stars

    NO thank you

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NOpe! Would not recommend. Hard to press keys and runs slowly.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    HP Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It functions is about all I can say about it. It takes a long time to power on and gets too hot when in use. When that happens, the screen suddenly goes black and I have to wait for it to come back on, hoping and praying I didn’t lose my work in the process. The keys on the keyboard need to be pressed hard to type. Overall, I got what I paid for. A cheap computer to get by until I decide to sell a kidney to purchase a better one.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was worried that for a cheap laptop it was going to be slow or breakdown but it has been reliable and has worked with completing school work and homework. Very satisfied with purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love it. Works great after all this time. Very reliable

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 2 out of 5 stars

    Spend more to get better

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very slow, get a lot of "page not responding" messages. I have to go and manually sync the time every time I log on. Nice looking, not enough ports. Was also hard to connect to any printer.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Hp-14" Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop! I'm very pleased with it. It was very easy to set up too, I love it. It meets all my needs and I also love the color.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, durable. Would definitely recommend this laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love love love my laptop

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my laptop! Did not know at the time of purchase it also had the optional feature to use the touch screen as well! Highly recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Power

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need a bit more to handle spreadsheets, but will hold

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good brand

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find it to be a very good and lasting brand and I have no issues with the purchase. I will continue to make my purchases from Best Buy they are quick and efficient.

    I would recommend this to a friend
  • Cons mentioned:
    Ram

    Rated 2 out of 5 stars

    Computer is slow

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They got 4 GB of ram mixed up with memory, it does not run very well at all. It's what you get for the price but a bit less.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this laptop since 2022, its now 2024, I haven't had any problem. It's basic and small, exactly what I wanted. It gets the job done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Hp

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Portable hp that I need to meet my school work. The price is right for new innovation. I purchased two for my brothers and I love the easy navigation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works for what I need

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just needed a basic computer to run spread sheets and do our farm inventory on. This works perfect for that. It will play youtube videos and allow be to do research as well.

    I would recommend this to a friend