Customer Ratings & Reviews

Laptop was ready to use and the product is exactly as the pictures

It’s great for work, my girlfriend uses it for her notes

If you’re on a budget, this is a laptop for you. It’s not an insane price. However, you get what you pay for. It’s very slow and takes forever and ever to load when you press on anything.

Great computer. I always like HP. The computer affordable and fast.

My lap top is working great. Speed, display, and picture quality is sharp. This was a great buy.

It’s worth it not expensive as the other laptops great for college or around the house.

Always in need and this location never fails to have in stock

Good computer for students needing a cheap laptop. Can load very slow sometimes and will have to be restarted or updated frequently but well worth the $200 bucks !!!!

Not the best laptop if you are transferring from one laptop to this one it doesn't have enuff ram in it to work with but if it is for a kids first pc then get it not happy

I needed a new laptop for school so i bought this one. It was pretty slow. For the price you cannot complain, but I would recommend it for a child or teen!

Meets all our student's needs for school year 2023-2024. Trust Best Buy to have the economical and reliable items you need, Good speed and clear screen!

I have another one of these that I bought two years prior that works quickly with no issues, I don’t know what they changed on this new one, but it’s super slow and takes forever to load a page with constant error messages, probably due to all the 100 junk apps they include on it that you didn’t even ask for. Sad that we can’t even make our own choices in what we do with a laptop and what we have on it. Stay away from HP. Another laptop that I purchased right before this one just kept turning off on its own for no reason, also an HP.

it nice but because it has an S mode will not allow you to download any third party stuff or even if you go to HP will not allow you to download their help items to troubleshoot it. Plus battery doesn't last long.

Was sent a USED computer, it wouldnt sign onto wifi so on step 3 of set up it never got any further. Sent computer back the day i got it and STILL havent received a full refund. Never buying thru any other place online like this again. I thought i was buying from best buy not some person. Very unhappy this was supposed to be a Christmas gift.

Great computer for my son. Wanted something similar to a Chromebook for school that allows him to focus and not get distracted and we’ve found just that in this computer.

A very nice laptop computer with sufficient memory and all the software I need at a very affordable price.

Nice little laptop,just wish it had an ethernet port.

Very reliable and very quick laptop for basic needs.

This laptop is light and fast!! Has all the bells and whistles that I need. Just a little support to connect with HDMI cord that will fit in the only available slot left

it's a really good laptop. I need an upgrade I bought it because I just need a laptop so I can file my taxes and go into interviews. And it's very fast to for the price.