Customer Ratings & Reviews

I'm not going to write a review just to get a gift card, (but it would be greatly appreciated) I got this laptop for a Black Friday sale (2023). It has been slow the entire time I got it. It's not the internet, because I have high-speed internet. I would like to return it but I fear that I will not be allowed based on how long it has been since the purchase date.

I'm really enjoying the laptop. It has walked me through the setup and made it all so easy. I highly recommend it.

If this chromebook had a separate number pad, it would be perfect.

The PC itself is probably Ok for what it is. However, you need to be aware that this computer does NOT come with a power supply or any way to make the computer turn on and work out of the box. You will have to buy your own power supply.

computer was brand new but when logged into it was being slow. had thought it was a problem with the internet but after a couple days realized it was the computer. the whole computer kept freezing after trying to open any app on it. And took up to 10min to open and even then nothing loaded.

Easy to use and affordable laptop , light weight‘ .

I love the laptop. The only thing is I feel like it updates everyday. But it’s a great buy. I love it and the price made it even better.

The laptop is very slow and I can’t use it for my school work. I want to return it

I Love Best Buys, I only Buy TV'S Computers & All Large Appliances From Best Buy's , In the Last 30 Years , I only Buy from Best Buy's ,as EVERYTHING Is a BEST BUY .

Got this for my daughter for college. She said it’s been really good and the speeds are good. Just wished it was a touch screen but you can’t please kids

I love it works like a champ it’s fast and love capability

This computer is horrible. It’s runs very slow. It is not functional at all.

This is a wonderful laptop for a budget, perfect for taking anywhere. Smaller than anticipated screen size for me but nonetheless great.

Bought graduation gift for nephew. The blue laptop looks so good. He loved it. My boyfriend bought my the snowflake white one and I love it. So I knew this was a great buy for him since he is starting college. It was easy to zoom call easy, check emails, do my taxes, do my school work and print all my stuff.

Not Good! Sooo Slow! Whatever I tried to do I would get a wait or exit message. I took it to the Geek Squad and they said. 4GB is like a flash card. Buy a computer with at least 8GB if I wanted one to work. It was after the 14 days I'd boughten it so couldn't return or exchange. I learned something. I hope you readers do before it's too late!!!

I’m able to keep track of important documents on it and create all the spreadsheets I want.

Great Purchase. It was an open box item but in PERFECT condition and came with a 1 year subscription for Microsoft Office

This is a very basic laptop. Everything about it is fine. I love how light and thin it is. The only two issues I have are that it can be slow at times and the colour isn't very vibrant. Other than that, it is pretty good.

The laptop operated slowly despite my strong internet connection, indicating the issue was with the laptop itself, not the internet.

Great laptop and fast speed. Does great for my online work and would recommend to anyone