Customer Ratings & Reviews

Not capable of running very much system is boggy and usually take forever to laod anything graphics processor etc sup par

Satisfactory.……………………………………………………………………………………………….

So far, so good though I don't care for the Microsoft Edge. I've been a chrome user for many years.

Nice touchscreen and clear pictures. I am able to be in class and look up information when needed.

Very happy with the purchase - easy to setup, great battery life and pretty fast for the price point. Highly recommend!

Nice laptop, even though it seems like it's not compatible with cricut design space, which is the reason for the new laptop.

Love this laptop! Can't beat the price. It's fast, lightweight and durable. Would definitely recommend to everyone.

I love the first off. It’s very easy to use and lightweight. This device fits right into my backpack.

Great laptop! Though bought and gave as a gift to a family, have not received any complaint about it but good report!

Service was easy fast and amazing,Ordered online and picked up in store was a breeze I’ll always go to Best Buy for my electronics

Love the laptop, it is compatible and has plenty space for what my daughter needed it for. We are completely satisfied with it.

Slow, save your money and get something with some horses. It serves its purpose for now but definitely looking for an upgrade soon.

Light weight for travel which is what we wanted it for. Also it's an upgrade in software but easy to use.

Very satisfied ! Always a great service! I will always buy my electronics at Best Buy being the best in the industry!thank you all !!

I ordered this laptop last year for my boyfriends birthday (his birthday is in November) and when he got it it was super slow and now it doesn’t even work it turns on and that’s it we never got to even use it fr we cants go on the internet we can’t play games on it we can’t do anything I wasted my money period and they wouldn’t even let me return it smh don’t buy this you’ll be disappointed fr

This laptop looks nice but it’s pretty much useless. I was trying to get my Remote Desktop set up to work from home (for a mid size law firm) & the IT professional could not even remote in to this laptop to install VPN because there’s not enough power to even allow that. I was told it’s basically just for web browsing . I purchased because there were so many good reviews but turns out , it will not work for me at all. I’d recommend checking with IT first to make sure a laptop will be acceptable to work from home . Also, I’m not a computer guru by any means.

Loaded so slow, Returned the next day. it was very light and visually pleasing. Couldn’t even download chrome.

It is a good machine for the price you pay, the only defect it has is that the screen hurts your eyesight, which is why I returned it.

Got what I paid for no complaints there. Laptop is definitely NOT designed for heavy applications use or gaming at all. But for simple browsing, homework, work-related programs this was a good buy for the price.

The laptop was so slow I almost fell asleep wanting for an app to load. I took it back and the salesperson was very understanding and took it back was no question asked.