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Customer reviews

Rating 4.2 out of 5 stars with 7116 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers are pleased with the product's overall performance, portability, lightweight design, and good battery life. However, some users have expressed concerns regarding its processor speed, which can struggle with basic tasks, and limited storage capacity. Additionally, issues with screen quality, insufficient RAM, and limited memory have been noted.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 239 Showing 4,761-4,780 of 7,188 reviews
  • Cons mentioned:
    Processor speed

    Rated 2 out of 5 stars

    Speed issues

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop for my kid for school but it was always lagging and slow. I had to retun it. Not sure wht could it be used for but its super slow.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Works as expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. I am satisfied with this laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for younger kids that need one for school Good quality at a reasonable price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    my experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is just like it’s displayed on here .. I can do everything on there & it’s has a great set up when you first use it .. im loving it so far

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 2 out of 5 stars

    Not a fan of this laptop, very slow.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this laptop for one day and returned it. While it looks nice, and I love the white color, it was relatively slow when navigating through webpages.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Latop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my so, I do like the product, although you can not download many things due to the safe mode!!!! Kinda defeated the purpose I got it for my son

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Barely functional but inexpensive

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my high school age son who had broken 2 nicer laptops so I didn't want to spend much, this barely gets him by at school but you get what you pay for

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    so far so good

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a computer that didn't have chrome so I could use it with my cricut this one fit the bill, so far so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great laptop cab connect anywhere and everywhere

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    bob

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great computer and excellent price. would strongly recommend to anyone looking for a intro level computer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Just enough, nothing more needed.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price for a simple student who needs a basic computer for school, online videos and zoom and not much more. Good price for the peice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for College

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect to obtaining my Bachelor's Degree. Just wish it was a touchscreen, I keep touching my screen thinking it is lol

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    not sharp

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    you neeed patience to operate this device battery dies quick

    No, I would not recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super slow low end computer, would be good for first laptop for younger kid. Terrible for anything else.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Good for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for basic needs but even with high speed internet, this laptop is slow

    No, I would not recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super lightweight. Very affordable laptop for day to day use.

    I would recommend this to a friend
  • Cons mentioned:
    Memory

    Rated 1 out of 5 stars

    Nope

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a cheap replacement for a laptop that crashed 3 days before taxes were due. Not enough memory to do much….. We have since swapped all of our electronics to Apple products…..no more hassle with crashes, updates that screw thing up, long start up times, etc. Do yourself a favor and pay more for a mac book. Once you’ve switched to Apple, you won’t go back.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great computer. If you use it for basic computing or for work i recommend. It’s fast and great processing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is used just for tuning purposes on vehicles, and it works just like it needs to. No issues at all, pretty quick switching from different programs. Well worth it for the price!

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Unbelievably Slow

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just got this laptop today and it is already freezing and taking 5 minutes to even open an app. I knew a cheap computer would have glitches, but this is unbelievably bad. Seriously considering returning it as I don’t think it is usable at this speed. Maybe I just got a dud, but I am not impressed. Yikes.

    No, I would not recommend this to a friend