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Customer reviews

Rating 4.2 out of 5 stars with 7116 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers are pleased with the product's overall performance, portability, lightweight design, and good battery life. However, some users have expressed concerns regarding its processor speed, which can struggle with basic tasks, and limited storage capacity. Additionally, issues with screen quality, insufficient RAM, and limited memory have been noted.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 241 Showing 4,801-4,820 of 7,188 reviews
  • Rated 3 out of 5 stars

    Good little laptop.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's worth the money for a cheaper school laptop. I'm using it for ceu classes. I also search the web on it, e-mail ect. It is good for those purposes.

    I would recommend this to a friend
  • Cons mentioned:
    Screen quality

    Rated 1 out of 5 stars

    Avoid at all costs.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For those trying to find a cheap laptop, avoid this one. The processor "Intel Celeron" is slow, so slow you couldn't watch a Youtube video or check your email. It was not even able to open up documents on Microsoft Word or Google Drive, defeating the whole purpose of having a work computer. The computer is also made of plastic which feels cheap to the touch. Avoid at all costs!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Memory

    Rated 5 out of 5 stars

    Great for Simple Use Laptop - Email & Web Searches

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a gift for a 79 year-old. Simple, easy, and perfect for his email and web review for news stories and other simple searches. Memory is a bit slim once the security application was installed. This was easily resolved with a flash drive / memory stick, which was better for security as it is not accessible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect budget friendly unit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful starter laptop for any student or someone wanting basic computing functionality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift card

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe the laptop I bought was of the exceptional quality and the service was second to none.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase a loap top with satisfaction

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Satisfied w my purchase, the associates gave me information about the lap top, thanks for her good guide, you had a well trained staff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what I need.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this laptop for school. Its great for the assignments and programs I need it for. I do everything online. Its basic and cost effective.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a laptop and quickly looked online and found this laptop. Excited.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Slow Load, Not for College Students

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ended up having to return this laptop. I purchased it for my son who was leaving for college. It was super slow and the pages took forever to load. Upon returning it, we checked out the one in the store that was on display and it was the same response time. This is not for people that need instant gratification nor is it for anyone needing to get to a webpage in a timely manner. If you have time on your hands...this is for you

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Lab top

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy how easy it was to order and pickup when it was ready. The salesperson was a wonderful help

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Kid friendly

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a computer option for a child. A lot of the features and apps I needed were not directly available.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    HP laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to exchange it for a new one. The first one had internal issues. The second one has a few glitches not as extreme as the first one.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great laptop , fast & reliable. Definitely would recommend if anybody was looking for a cheap reliable laptop

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    HP laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish the keyboard was larger and had number keypad to the side but such is life

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Great student laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little laptop for student use, we ordered 4 of them and the kids love them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pink Eagle

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff are very knowledgeable!!! They help you according to your requests.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 2 out of 5 stars

    It is what it is

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is the simplest and slowest computer offered....it is also the cheapest. I knew what I was getting when I purchased it.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 2 out of 5 stars

    Very Slow

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this in place of my old Chromebook and it’s really slow but that’s what you get for the price lesson learned

    No, I would not recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 2 out of 5 stars

    Pretty slow

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you need this for work, probably not a fast enough laptop. Considered fast in 1996. Just saying.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Hp brand

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this laptop. Hp is the best in my opinion. Hp over any laptop brand

    I would recommend this to a friend