Customer Ratings & Reviews

The laptop sucks it is so slow you’d think it was 20 years old or something. But I guess ya get what you pay for

This computer is for basic used not for play games maybe just homework and watch videos online and still sometimes get frozen

Perfect Christmas gift for my daughter! Great for homework and storing her pictures

I’ve received my purchase and I love it. It was great customer service and my questions were answered immediately.

It is durable and long time lasting and fast and!!!

I love the sleek look of this laptop. I brought it for school work purposes. No problems to report at this time.

This little thing gets down! Pretty quick too! Definitely a great college student laptop.

I made this open box purchase online. Picked it up in store. Made it home 60miles away and the computer was not reset. I took it back to be reset at another location. I was told it couldn’t be reset. So I left and took it back the next day to get a refund, the manager then said “this can be reset, who told you it couldn’t” so I waited 4 hours for the reset. Made it home and tried to connect to WiFi, well the WiFi hardware has been completely removed from this laptop. I just did. Refund online and I’m in the process of driving 60miles to return.

1st one purchased 7/30 worked giod, but when i picked it up while in use, screen would scroll, vidios would fast forward, pages would change. Exchanged it for another one. The replacement slows down and comes to a grinding halt after about 5 minutes of use. I had an older version of this laptop that was about 3 years old. It always worked great, untill ot got filled with water. HP, you better step up your game!

Works wonderful in a all-around Good device would 100% recommend

This laptop was really slow. I got it because the reviews were good. I wouldn’t recommend getting this laptop. The employee that I spoke to when I returned it also said that the laptop gets returned a lot. So don’t get this laptop!

Very well condition definitely recommend this laptop

This was the perfect gift, exactly as described. The speed and look were great!

Can be slow at times. I originally bought one and had to exchange it after a week because it wouldn’t turn on all of a sudden.

I was not able to get my included security app to download. It was a nightmare to purchase. It's slow but eventually gets the job done.

The HP computer is a very good product. The HP Support Assistant is great and very accurate and very reliable.

I love this laptop on my contractor and use it on site everyday it's never failed me

I opened this computer and takes forever to charge. I’m actually in the process of packing the back up to return it.

This is laptop amazing even if the description says touch screen that is not the case especially if its on sales

My daughter was in need of a computer for her homeschooling and this was rhe perfect choice. Ordering was easy and customer service was great!