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Customer reviews

Rating 4.2 out of 5 stars with 7116 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers are pleased with the product's overall performance, portability, lightweight design, and good battery life. However, some users have expressed concerns regarding its processor speed, which can struggle with basic tasks, and limited storage capacity. Additionally, issues with screen quality, insufficient RAM, and limited memory have been noted.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 245 Showing 4,881-4,900 of 7,188 reviews
  • Rated 5 out of 5 stars

    Old laptop

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a good laptop. It had good interior quality.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    SLOW, PAINFULLY SLOW.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're used to working a faster machine, like an Intel i7 @ 3Ghz w/32GB of RAM (as I do with my work laptop everyday) this one feels PAINFULLY SLOW. You're definitely getting what you paid for here. Life is short, I do not want to waste time waiting for windows, menus and programs to open. This is being returned ASAP.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this laptop. Great price and all the functionality we need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my laptop it is nice and fast i do my work in it and have no problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks very professional, works very well for me

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    The slowest laptop ever

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t believe how slow it was. Can’t even open any app. Just like your laptop got tons of virus or too heavy. We did speed test it was only 5!! FIVE!! I never understand why they are selling this crap laptop. I didn’t touch or find this out till very last minutes of return policy window which is within 15 days so I was lucky to return and get full refund. Always make sure to check or test your purchase as soon as you can.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good little laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop for school work, unfortunately not for gaming so I'll need to upgrade it.

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 1 out of 5 stars

    Don't waste your money on this TOY!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A COMPLETE waste of money. The HDD capacity is so low that I am continually getting out of storage errors with barely anything installed. The pivot range of the screen is minimal is incredibly inconvenient, and the case is made of cheap plastic. Essentially, this laptop is going to the trash within 2 months of putting it into service. I'd say that you get what you pay for, but I've actually had other nice laptops in this price range. Avoid at all costs!!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Mom loves it! Cute color too

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for Mom as Christmas gift great way to separate work from personal projects.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Leo Scaife

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy my laptop what a great investment. I would invest in another if i needed to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for beginners fast and I have it now almost 2 months

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed, Screen quality

    Rated 1 out of 5 stars

    Defective

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    runs so slow! screen blacked out after a week. threw away box unsure if I will be able to return. money wasted

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. It’s a beautiful color, camera is amazing, speed quality amazing

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Love it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy this laptop. It is easy to use. The quality is great and nice.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 2 out of 5 stars

    Ph

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes times to get online Microsoft is very slow im tring to download Google Chrome the system isn't allow me

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's pretty slow at times, but that is to be expected. Overall it's worth the very low price, considering it has Windows and is a full-blown laptop, not a Chromebook. I would recommend it as a first PC for a young kid who needs to learn how to use Windows.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every one in the store are always do helpful and they have a great personality and always do respectful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use once it was set up properly with the help from Geek Squad

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 2 out of 5 stars

    nick

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seemed to work good at first. May have to bring into the Geeks to have it checked out.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Sisters Birthday Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed just a basic computer for a birthday present for my 73-year-old sister. She loves it.

    I would recommend this to a friend