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Customer reviews

Rating 4.2 out of 5 stars with 7116 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers are pleased with the product's overall performance, portability, lightweight design, and good battery life. However, some users have expressed concerns regarding its processor speed, which can struggle with basic tasks, and limited storage capacity. Additionally, issues with screen quality, insufficient RAM, and limited memory have been noted.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 246 Showing 4,901-4,920 of 7,189 reviews
  • Rated 5 out of 5 stars

    Sisters Birthday Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed just a basic computer for a birthday present for my 73-year-old sister. She loves it.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Two year laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With technology being outdated the day you buy it, this is a perfect price point for a new laptop for various business items every two years, the wife likes it!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    In Price Range

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Niece purchase this for college. Laptop was in her price range. Set up was fast and easy. Screen size is great. Recently set up laptop not much to share until more use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice little unit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not ask for more. Great $ and fast enough to satisfy my home surfing needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It runs windows efficiently and meets my needs. Starts quickly and the touch screen adds to the experience.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Review of HP 14" laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop works fairly well. Sometimes, it cuts off my emails. Or adds blue highlights, and then deletes. But, I get Office 365 for free. It boots up fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great labtop love hp my new favorite they set up the programming everything bout it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working great. Highly recommend buying one . fair price good packaging snd presentation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great produt.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, I enjoy the bestbuy credit card, as it brings flexibility when it comes to shopping.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 2 out of 5 stars

    Slllooowwwww

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you just need to check your email or read the news it is okay. Anything else? Ha slowwwwww

    No, I would not recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    SLOWEST LAPTOP EVER

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this laptop for my son for school he cant even do his homework or work on it in school because ever since we got it this laptop does Not work its extremely slow really regret getting this laptop not even worth it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Hp laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wifi connection is a slow not fastest as i expected. I purchase this tobuse for my school. Not looking an expensive as i have a better desktop to use.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop for grandson

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my grandchild. Has everything needed for his use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product from a great store, will do future busiess always.

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    Valuable Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the price, not that much space but is good for doing activities online

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Loving It!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and my mom loves her new laptop. She only uses it to play games but when she needs to do more she can. Also we both LOVE the color!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good laptop for kids

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop for elementary and middle school students. This affordable laptop can only provide daily use, but no game at all. Perfect for kids

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is good for school work and daily online work, the display is good and it move fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp gift

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a gift and have no complaints. Customer service was great with finding the perfect laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best business tool.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight, portable and easily programmable. I made a GREAT choice.

    I would recommend this to a friend