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Customer reviews

Rating 4.2 out of 5 stars with 7116 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers are pleased with the product's overall performance, portability, lightweight design, and good battery life. However, some users have expressed concerns regarding its processor speed, which can struggle with basic tasks, and limited storage capacity. Additionally, issues with screen quality, insufficient RAM, and limited memory have been noted.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 247 Showing 4,921-4,940 of 7,189 reviews
  • Rated 5 out of 5 stars

    In love

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally would recommend this laptop, great size best of all it’s rose pink.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jims laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old laptop was starting to have problems so I was checking around and found this one. Good value for the price.

    I would recommend this to a friend
  • Cons mentioned:
    Memory

    Rated 2 out of 5 stars

    Computer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You really get what you pay for and in this case it isnt great. No memory had to buy an extra hard drive

    No, I would not recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 2 out of 5 stars

    Great size, but unimpressive performance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gotta admit that I wasn't crazy about this computer, even if it was only $250. Very slow. Ended up upgrading (but at least Best Buy has a great return/exchange policy).

    No, I would not recommend this to a friend
  • Cons mentioned:
    Processor speed, Screen quality

    Rated 1 out of 5 stars

    Save your money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very slow. Bad quality screen. Wish I could return it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    ORDER

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so happy to receive my laptop order, they’re fast and reliable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    beginers laptop for my teen brother

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    runs MineCraft for him but good enough to run Steam and some of its games no problem, not too hot. sd slot sticks out tho

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is good cause it has alot of space to download things but the internet when you connect to the internet it goes slow

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Bad Laptop

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty slow laptop. Didn’t want to load and takes centuries to search something up.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love my purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy with my purchase and I’m glad I picked Best Buy I always gets the deals and customer service.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Size

    Rated 5 out of 5 stars

    Great product!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Easy to navigate. Great color and compact.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lap top

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my laptop it’s so cute an handy I really enjoy having it I am glad I purchased it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great personal laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop personal laptop for home use. Only problem is doesn't support dual screens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Great Laptop for the multitasker...

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the money.... My son loves the ability to multitask on his laptop and he really likes the graphics also....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop reliable and faster than other laptops in the same price range

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Terrible Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Out of the box this computer freezes on almost every site that I try to load. I constantly get the message that the page is unresponsive. please wait or exit, Not happy with this computer and unfortunately Best Buy only has a 2 week return window, I should have returned after one day,

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Loud noise upon each opening of laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On purchasing this laptop we have found upon first opening it there is a loud sssshhhh sound coming out of it. It stopped then started and stopped and started.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Gets the job done.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get what you pay for. This will only be good for school. But only paper/emails, struggles with video and zoom.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good laptop

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent choice to buy. Great specs, good display.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice computer just what I needed.Works great and faster than old computer.Sales man was very helpful .

    I would recommend this to a friend