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Customer reviews

Rating 4.2 out of 5 stars with 7116 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers are pleased with the product's overall performance, portability, lightweight design, and good battery life. However, some users have expressed concerns regarding its processor speed, which can struggle with basic tasks, and limited storage capacity. Additionally, issues with screen quality, insufficient RAM, and limited memory have been noted.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 250 Showing 4,981-5,000 of 7,189 reviews
  • Rated 5 out of 5 stars

    Great laptop for business

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting business work completed is a breeze. Streams movies and shows as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great computer for my daughters online school. Runs smooth and fast.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT GET IT!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not get this if you are trying to use it for school!! I bought this for my kid to use for kindergarten online but it is super slow, screen is constantly zoomed in and is hard to get it zoomed out. When my son tries to join his live online classes it makes it choppy or we cant hear any audio. It also is super slow.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 2 out of 5 stars

    Works but slow

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works I guess but it’s incredibly slow and and downloading apps is a pain

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    HSL Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dependable laptop, I am satisfied and will possibly buy more HP products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality and was a good price. Looking forward to purchasing another one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Personal computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the price. It was exactly what the family and I needed for our personal digital needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best 4 the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Responsive and looks great. Had to replace my old Asus and if I could I would have bought this originally

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best computer for do my basic homework small beautiful i like it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, battery lasts for a few days. Super fast and lite weight.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    You get what you pay for........

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being the lowest price of all the laptops that were available in the store, i didn't have much hope going into this purchase. When i say it felt like ages for the laptop to start up and finally throttle back down with its processing, i had already purchased the Uber and was riding back to the store. If you have nothing but time then this might be the purchase fort you, otherwise steer clear.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    HP 13" laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An amazing little piece of hardware for the money. It's exactly what my junior high kid needed to get through 7th grade.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Weight

    Rated 5 out of 5 stars

    My new laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight easy to use and the screen is bright and clear.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 2 out of 5 stars

    Slow loading

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the price but it’s very slow. It’s good if your in a pinch and can’t afford anything else

    No, I would not recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 2 out of 5 stars

    Slow laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for my teenage son. It is very slow and not what I was expecting.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Princess

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how the laptop works and feels how how it types

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    laptop review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far its been a pleasant experience using this laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast! Great shipping time. Order onw day got it the next.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP 14

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price for my computer needs and Microsoft 365

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the money. Sleek, fast and just what i needed it for.

    I would recommend this to a friend