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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 7116 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers are pleased with the product's overall performance, portability, lightweight design, and good battery life. However, some users have expressed concerns regarding its processor speed, which can struggle with basic tasks, and limited storage capacity. Additionally, issues with screen quality, insufficient RAM, and limited memory have been noted.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 261 Showing 5,201-5,220 of 7,189 reviews
  • Rated 4 out of 5 stars

    BlueBeauty

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase. Great product. I really enjoy how fast and easy the setup was.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good quality and professional and courtesy it was a computerHP

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My 89 year old husband finds it fairly easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my husband's replacement for his older model Dell laptop. He likes the light weight and look of the unit and since he is 89 years old it is fairly ease to use. Although I do have to help him at times since he has dimentia.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Back to dial up

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although this laptop has very good features, it was so slow to open pages I actually thought I heard the dial-up sound ringing in my ears. Even after turning off everything that was pulling the wifi signal it didn't get any better. No ethernet connection so that was all I could do. I guess that's what you get for $200.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great durable low cost laptop with many great features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good item best value for your price overall great my kid loves it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Caps Lock Issue

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Caps Lock issue. Caps Lock keeps freezing. Although I have followed several suggestions online for a workaround, the only way I have been successfully able to fix the problem is to shut down or restart the PC. While this may seem like a minor annoyance, the frequency of it is a drawback. Other than that, the laptop has been fine.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is great for travel and fits in my tote. Economical as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Missd

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good and fast. Love it than some of my computer in the past.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    # 1 Labtop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome labtop fast speeds and top quality I would recommend 100%

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A++

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for the price. I’m happy with the purchase works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like this one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it it’s fast laptop love color fast speed good akso

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Not sure how this has so many good reviews

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returning the laptop because it cant load anything within anreasonable amount of time. Straight from the box new and it runs at snail speed. It was bought solely for college school work and it cant even manage that. Not sure if i got a dud but super unimpressed.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel the protection plan is worth the cost for the peace gained

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Price!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good for the price. I have good Wi-Fi service so speed is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BLUE IS IT !!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I JUST LOVE,LOVE MY NEW BLUE LAP TOP !!! PERFECT SIZE !!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice computer for the prices. There is a piece in the back where it folds that keeps falling off but overall a good buy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Apple all the way

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not user friendly purchased since it was on sale. I am an Apple product person had to get a MacBook.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    WORST LAPTOP DO NOT PURCHASE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish i could rate this product zero stars because this is honestly one of the slowest laptop i have ever purchased and best buys 15 day return policy is even more garbage then the laptop. So overall save ur money and don't buy this laptop

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great buy and Best Buy!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received it quickly, will have more info when I use it!

    I would recommend this to a friend