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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 7116 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers are pleased with the product's overall performance, portability, lightweight design, and good battery life. However, some users have expressed concerns regarding its processor speed, which can struggle with basic tasks, and limited storage capacity. Additionally, issues with screen quality, insufficient RAM, and limited memory have been noted.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 263 Showing 5,241-5,260 of 7,189 reviews
  • Rated 5 out of 5 stars

    My computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine, work perfectly and satisfied my self

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s good for simple things

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a bad laptop. I just expected a bit more. It would work great if it’s just for schooling/research. I played Sims 4 exclusively on it, and it worked great for a few weeks. After a few weeks, the game stopped working entirely on the laptop.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Stay away!!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stay away!! Cheap piece of junk. Super slow. It runs like a 10 year old laptop would. Spend a little more and get something that will actually work. Keep in mind i only use it for YouTube and online shopping.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Simple for business needs

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A simple laptop that I needed for basic business needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly screen and keypad very clear and quick processor

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect latop for your basic needs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little laptop for the price. Easy to set up.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expected more when I was told internet protection was already installed but wasn't aware that certain apps cannot be installed with the one provided

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice little computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect computer for my needs! Runs at a decent speed, and it's been useful.

    I would recommend this to a friend
  • Cons mentioned:
    Screen quality

    Rated 4 out of 5 stars

    Blue winner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Downloaded movies for viewing on plane trip. Worked fast and effective. Missed touch screen.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Worst Money Ever Spent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the worst laptop I've ever used. It's extremely slow and lags. I can barely get anything done that i need to like basic word documents or e-mail. I wish I could return it but unfortunately Best Buy doesn't give you much of a grace period for returns.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Computer problems

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Little hard to figure out has voice command. Still logged in as visitor, cant figure it out.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Horrible Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HORRIBLE! Do not buy this laptop. It was moving soooo slow when I first got it. It is so dim with the brightness all the way up! Now it takes me at least 3 minutes of holding the power button just for it to come on even if I didn’t shut it down. 0/10 DO NOT recommend

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality and nice color, work very fast and display.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice computer for the price and my needs.!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service the store was clean everything quick.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    The worse laptop one can get.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible, the worst buy ever done in my life. Did now work at all, there atrocious connectivity. Couldn'tt return it, upsetting.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    It’s great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It been a year and my laptop is still in good condition

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    laptop review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great picture and quality , the sound is great too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop lover

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a awesome laptop and a very easy to use,I love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jack

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it very much. I think it is a good value. Good service

    I would recommend this to a friend