4th of July Appliance Sale.Free delivery. Ends 7/8. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.2 out of 5 stars with 7116 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers are pleased with the product's overall performance, portability, lightweight design, and good battery life. However, some users have expressed concerns regarding its processor speed, which can struggle with basic tasks, and limited storage capacity. Additionally, issues with screen quality, insufficient RAM, and limited memory have been noted.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 265 Showing 5,281-5,300 of 7,189 reviews
  • Rated 3 out of 5 stars

    EHH

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s decent but I found it very slow… at least to my liking. It’s a good starter laptop.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    This was a gift

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The receiver was happy to get this gift. I guess this is ok

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Looks great

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the price and I love it so far... Will definitely recommend to friends..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP laptop

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my hp laptop, was the best decision I made …

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Work from home

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for working from home. Good amount of space

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    HP Laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it’s a great laptop for school. However sometimes the buttons lag a bit.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 2 out of 5 stars

    Shouldn’t sell crappy items

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super slow and unresponsive. Luckily it’s for grandma

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works great for a great price

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves it she can watch all her k pop!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It shall do

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal on this laptop. Had a couple issues after a week. Screen went blue and had to a hard reset.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 2 out of 5 stars

    Slow

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a great laptop. Was reconditioned but still very slow

    No, I would not recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Laptop is very slow

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just got this laptop and as soon as i was setting it up it was very slow, laggy, and delayed. When i try to click on a browser it takes like 1 whole minute to open. I mean its really not worth $190 and if youre going to want a laptop actually buy a good one that isnt cheap

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    HP is HP.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. It works great and looks good too.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great for basic tasks

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for basic tasks if getting a chromebook isn’t going to work out. Very durable. Get it on sale.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok. For The price

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought for my son, laptop run very slow. He managed until I brought him a better one

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Decent

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for my mother for Christmas. Not to advanced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and durability great price as always

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Low cost

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ideal for teenagers and not so savvy people great cost

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying my computer very much. The brightness of screen is awesome.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Avoid at all cost

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terribly slow computer. NOT good for working from home. I cant imagine it would be good for school. Minimal storage, randomly freezes up and doesnt want to work. Not even worth the $200, maybe $100 but even after swapping RAMs it only a tad bit better.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Screen quality

    Rated 2 out of 5 stars

    Not good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheaply made. The whole keyboard compresses when you type individual keys.

    No, I would not recommend this to a friend