4th of July Appliance Sale.Free delivery. Ends 7/8. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.2 out of 5 stars with 7116 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers are pleased with the product's overall performance, portability, lightweight design, and good battery life. However, some users have expressed concerns regarding its processor speed, which can struggle with basic tasks, and limited storage capacity. Additionally, issues with screen quality, insufficient RAM, and limited memory have been noted.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 267 Showing 5,321-5,340 of 7,190 reviews
  • Rated 5 out of 5 stars

    Store pickup

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good job on having my product on hand when I arrived

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    new laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop. I also have been using HP products all my life.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    small & blue

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its cute, but it runs very slow. so i brouhgt it and its just sitting in a to go bag

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Easy to use. Never had an issue. Setup was easym

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    It’s slow

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is so slowwww it’s unbearably slow and I wish i bought something else or could get a refund… I hate this computer

    No, I would not recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 2 out of 5 stars

    You’d be cheating yourself.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Power button sticks, is not responsive at all. This laptop is very slow as well.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s just okay. Got what I paid for. Would be good for a kid.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Unusable

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop for the basics. Using MS Word to update my resume and watch the occasional show on streaming apps. It literally took 15-20 minutes just to open a Word document and I could never get Netflix to load. Being cheap bit me in the butt. Lol

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Acceptable

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent for normal work tasks, the battery lasts as much as you'd expect from a low-power laptop.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not impressed.

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this in preparation for going back to college. I started school two weeks ago. After using this laptop for two weeks it just stopped working. I never took it anywhere, have barely anything downloaded on it, it just stopped working one day. The screen flashes white and shuts off.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Hp 14inch Intel Celeron

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing for the price offer, edge is a bit slow for some applications but nice device!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Hp laptop

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works perfectly for my online classes, which is all I use it for.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Computing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a Chromebook. It did nnot ave Windows. I am having minor issue with installing Apps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, durable and good speed for a college student

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy trust me

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible trust me don’t buy this it is so slow even if you want it for something super simple you will be dissatisfied

    No, I would not recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 2 out of 5 stars

    computer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very slow would like to return it for a better one

    No, I would not recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Fits my needs

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works just as good as my previous laptop that was arguably more powerful. My only peeve is that if you absolutely have to download Google chrome, the speed decreases. But otherwise, great product.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 2 out of 5 stars

    Very Slow

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price , product looks great but it is extremely slow..

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera , i love it i recommend you get one awesome product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speed is excellent and it was easy to use right away.

    I would recommend this to a friend