Customer Ratings & Reviews

The laptop is okay for basic needs but often slow/lag

I hate to say anything negative because I love HP products and bought and enjoyed several laptops through the years. But this model was a major disappointment. Its slower than molasses.

Runs very slow. Hard drive gets full fast. Hard to clear.

Major problem in less than 3 months had to take back to the store to see if it can be repaired if not replaced. Waiting for follow up from customer service department

We ended up returning this laptop as it constantly disconnected from the internet, and constantly crashed. I tried uninstalling and reinstalling Windows 11 twice but nothing worked. The mouse was also very non responsive.

I hadn't planned on getting a new laptop until my current one came up with kernal page error and then wouldn't open. So I immediately started looking. I love HP products and saw this one. Size and weight wise it is much smaller then my current laptop, which will make great when I have to travel. But small in size doesn't mean small in any other way. It has the same amount of memory and everything else that my older laptop has. And I have my bluetooth keyboard and mouse paired with it and that makes so easy.

The hard drive is not large enough as well as Microsoft cloud storage is not as well. The OS is a cross over between Windows 10 & Windows 11 on an Android platform! I don’t like it

I bought my daughter a laptop to use just for her little surveys and household Things. She loves the cooor and states that it works great with no Problems. The battery could last a little longer though

Not really my cup of tea, barely any memory, slow processor, slow to come on and load even websites. Would not recommend

Great product. I love this product. Is working well.

If you really need a good computer don’t buy the computer because it’s going to be a waste of money. The computer is so slow you will not be able to do nothing on it. It’s like totally a trash.

Its so slow. i couldnt even watch netflix without lag. i got it mostly to play roblox but that doesnt even work

Good quality as advertised but disk space was used up very quickly.

Slowwwwww. This product is terrible. I'm simply using it to browse the internet and I'd rather use my phone. Cheapest product on the shelf. You get what you pay for, I suppose. If creating a word doc, I'd rather use stone and chisel.

I thought I ordered a touch screen. The open box stated it was in excellent condition, but it had a dent in it and the computer wasn’t sweep. Someone else email kept coming up.. No I was not pleased with the purchase.

I am a college student majoring in computer sciences. The HP Intel Celeron is an amazing inexpensive laptop for students or anyone who uses laptop computers. The size is easy to carry from class to class and the performance is outstanding. I recommend this HP as a computer to anyone who is buying a new laptop at a great price.

This Computer is really Slow. I’ve had it a couple a months. Initially i bought an hp laptop and that wasn’t any good so I traded it in for idea pad and it’s even worse. Very slow!

Its a pretty good laptop but often runs a little slow..

This computer seemed cheaply made. I am very disappointed with HP for this!

I bought this laptop not even a month ago. I haven’t been able to use it because it’s so slow. Anything you click into takes forever then never loads. Waste of money.