Customer Ratings & Reviews
- Model:
- 14-dq0034dx
- SKU:
- 6478312
Rating by feature
- Battery Life
Rating 4.5 out of 5 stars
- Speed
Rating 3.9 out of 5 stars
- Display
Rating 4.4 out of 5 stars
Customers are saying
Customers are pleased with the product's overall performance, portability, lightweight design, and good battery life. However, some users have expressed concerns regarding its processor speed, which can struggle with basic tasks, and limited storage capacity. Additionally, issues with screen quality, insufficient RAM, and limited memory have been noted.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Processor speed
New laptop
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I literally jus got this and it runs sooo slow. It wont let me download good and its lagging and taking forever to load. I cant even get on Microsoft edge.
No, I would not recommend this to a friend - Cons mentioned:Processor speed
thumbs down
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The worst laptop I've every purchased. Constantly crashing when only having one website open, Woe fully under powered for even simple tasks. Absolute garbage, don't waste your money.
No, I would not recommend this to a friend A Big Bang for a Little Buck!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So much for so little! Very inexpensive, but everything I need to write! Love the friendliness and feel of the keyboard! Long battery life! Love this little laptop!
I would recommend this to a friend- Pros mentioned:Overall performance
Great Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is a great buy for the money. I really only use it to go online, check my email and watch YouTube TV while I’m working in my home office.
I would recommend this to a friend Disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It just deleted my os off the computer after I barley used it and it was working fine the time I used it and then next time I turned it on i couldn’t do anything not even get into the computer And I needed it for work and Sa’s screwed
No, I would not recommend this to a friend- Cons mentioned:Processor speed
DO NOT BUY!!!!
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The worst, stay far away...snail slow processor, loses connection
No, I would not recommend this to a friend Worthless
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love HP and never had issues with the ones i bought in best buy. I needed one for school and this specific one was recommended. Of course, it had to be ordered and shipped. Came jn percect condition. However it has slowly been acting up. Here we are, under a year from purchase, and it has stopped working. The geek squad has to send it off to get woeked on.. and i have to pay ON TOP of the geek squad i purchased.
No, I would not recommend this to a friendHorrible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible product. Does not work, basically you would be better off with a laptop from 2005. The actual worst customer service experience I have ever had. Basically they laugh in your face that you purchased such a cheap product and do nothing to help you. DO NOT BUY
No, I would not recommend this to a friend- Pros mentioned:Overall performance
Laptop value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Knew Best Buy would have what I wanted this was a purchase for my son. He wanted a blue lap top and as always Best Buy had it. Best of all was the price.
I would recommend this to a friend Perfect has everything u need. On it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it. Works for everything I need it to do. Very fast shipping. Was good price to. My mother bought one and I did and my sister did. Would buy again. Thank you !
I would recommend this to a friend- Cons mentioned:Processor speed
Returned
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t buy. Don’t believe other reviews like I did. It’s slow. Can’t even do zoom call on stable connection. This shouldn’t be sold.
No, I would not recommend this to a friend - Cons mentioned:Processor speed
Not good
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just stopped turning on after about a month. Even when it worked it was extremely slow.
No, I would not recommend this to a friend Keyboard difficult to read.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the laptop except for the fact that without a backlit keyboard and the keyboard lettering being a slightly darker silver than the silver keys it's hard to tell what key is what. Assuming your like me and not a typist.
I would recommend this to a friend- Cons mentioned:Processor speed
reasonably priced but a poor value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The computer was so weak every url entry was put on a wait status for it to come up. Contantly trying to load and when it did load it was too late.
No, I would not recommend this to a friend - Cons mentioned:Processor speed
Horrible Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst laptop i have ever used. Cant even load google without it taking 10 minutes. Insanely slow even using the FILES app. You're better off spending more money.
No, I would not recommend this to a friend - Cons mentioned:Processor speed
Too slow
|Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] So slow you don't even know if it is trying to open what you have selected. Returning it or just throwing it away.
No, I would not recommend this to a friend - Pros mentioned:Portability
HP Laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new HP laptop. I just have to get used to having my numbers on top. I never had trouble HP. Hp is so easy to use for an elder person.
I would recommend this to a friend - Cons mentioned:Processor speed
Not recommended
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bad product and not recommended. So slow and temperature go so high
No, I would not recommend this to a friend - Cons mentioned:Processor speed
Worst laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure what wrong with this laptop! The Worst laptop ever used, super slow! All the functions n apps response way too slow. My more than 3 yrs asus still faster than this one
No, I would not recommend this to a friend My 8 year loves it.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted something small, lighweight and inexpensive, yet quality for my son. He loves playing Roblox and watching YouTube on this computer.
I would recommend this to a friend