Customer Ratings & Reviews
- Model:
- 14-dq0034dx
- |
- SKU:
- 6478312
Customer reviews
Rating 4.2 out of 5 stars with 7116 reviews
(7,116 customer reviews)Rating by feature
- Battery Life4.5
Rating 4.5 out of 5 stars
- Speed3.9
Rating 3.9 out of 5 stars
- Display4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers are pleased with the product's overall performance, portability, lightweight design, and good battery life. However, some users have expressed concerns regarding its processor speed, which can struggle with basic tasks, and limited storage capacity. Additionally, issues with screen quality, insufficient RAM, and limited memory have been noted.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great Value Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ya know I typically don’t review, but this laptop got the price is a solid value. It’s battery life is pretty incredible and with Windows 11, it’s a winner…
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Snowflake White
I would recommend this to a friend- Cons mentioned:Processor speed
Rated 1 out of 5 stars
Don’t waste your money
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Slowest laptop I’ve ever seen. I can not believe a company like Best Buy would sell/promote this product. Unbelievable.
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Jet Black
No, I would not recommend this to a friend - Cons mentioned:Processor speed
Rated 1 out of 5 stars
!!!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does not work ! Doesn’t load the apps nor turn fast anymore it hasn’t even been 3 months ! It’s fully charged and just wont load and freezes
This review is from HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White
No, I would not recommend this to a friend Rated 5 out of 5 stars
Love love love
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well! Was a little slow at first but I don't think that's a laptop issue! Easy to setup, and beautiful color. Gave it to my 15 year old for Christmas!
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Snowflake White
I would recommend this to a friend- Cons mentioned:Screen quality
Rated 1 out of 5 stars
BEST BUY HAS BECOME WORST BUY AND A WASTE OF TIME
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.CO9MPUTER BROKE DOWN WITHIN 30 DAYS OF PURCHASE AND BEST BUY POLICY WAS THAT I HAD TO GO OVER ONE MONTH WITHOUT COMPUTER WHILE IT WAS SHIPPED TO PALTO ALTO CA. FOR NEW MOTHER BOARD
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Jet Black
No, I would not recommend this to a friend - Cons mentioned:Processor speed
Rated 1 out of 5 stars
A Slow Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was very slow and would not open pages or stall when clicking. I was told I was not the only customer who returned it for the same problem.
This review is from HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White
No, I would not recommend this to a friend Rated 4 out of 5 stars
Appropriately Priced Option
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a decent laptop. I had to disable a bunch of junk they try to force on you with Microsoft but other than that, it's been fine. It's fast but not extremely fast. I do some audio and podcast editing and it's decent. The camera is decent too...not the greatest but usable.
I would recommend this to a friendRated 3 out of 5 stars
Computer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s an okay computer to do any task for work / school
This review is from HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White
No, I would not recommend this to a friendRated 2 out of 5 stars
Okay for the price
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the reasons I bought this laptop was for the year free subscription to Microsoft 365. There doesn't seem to be a way to access this subscription. I have talked to Best Buy twice and still have no access.
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold
No, I would not recommend this to a friendRated 4 out of 5 stars
Great for the price.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very convenient size. The only this that’s kind of inconvenient is that on the mouse pad, there aren’t a left/right click. There’s only one click, meaning I can’t right click on anything to get a drop down menu. But there are solutions/alternatives for that of course.
I would recommend this to a friend- Cons mentioned:Processor speed
Rated 1 out of 5 stars
Don’t buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned it. Shame!! I wanted so bad to be good , I was really exited cause the reviews were very good but the reality was that it was super slow and glitchy.
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold
No, I would not recommend this to a friend - Cons mentioned:Processor speed
Rated 1 out of 5 stars
Very slow processor sucks
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Slow slow slow. Horrible hp I’ve used before. I bought the upgraded version and I
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Jet Black
No, I would not recommend this to a friend Rated 1 out of 5 stars
Slow at everything
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Even after all the updates which there was plenty, but even after updates it was slow not as slow but enough for me to return it.
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue
No, I would not recommend this to a friendRated 1 out of 5 stars
Never buy fair condition
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought a open box fair condition only came with laptop missing charger missing box manufacturer warranty expired in 2023. Was a open box from 2022. Paid $89.99 brand new was 143.00 after buying charger it would make it same price as a brand new one.
This review is from HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White
No, I would not recommend this to a friendRated 2 out of 5 stars
Bad Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My computer performs poorly and appears to be secondhand.
This review is from HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White
No, I would not recommend this to a friend- Cons mentioned:Processor speed
Rated 1 out of 5 stars
Not working
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Download 2files and it’s stopped working .Google chrome not working im not able to download it .not happy with this purchase
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Jet Black
No, I would not recommend this to a friend Rated 5 out of 5 stars
Amazing Laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this laptop , it’s sleek and thin and I love the snowflake white color. Matches my iPhone 13 Pro Max
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Snowflake White
I would recommend this to a friendRated 5 out of 5 stars
HP best deal
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great deal! Great quality for the price. Got it for my mom for Christmas. She was excited that it was an HP because of its user friendly capabilities.
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Snowflake White
I would recommend this to a friend- Cons mentioned:Processor speed
Rated 1 out of 5 stars
Piece of junk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Total piece of garbage. Takes 1 minute to open a Microsoft Edge tab? Shouldn’t be normal, hopefully I just got a faulty one.
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue
No, I would not recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great laptop for the price.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought two of these for my 7 and 8 year old. Powerful little laptops for the money. They’ve been using them everyday.
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold
I would recommend this to a friend