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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 7116 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers are pleased with the product's overall performance, portability, lightweight design, and good battery life. However, some users have expressed concerns regarding its processor speed, which can struggle with basic tasks, and limited storage capacity. Additionally, issues with screen quality, insufficient RAM, and limited memory have been noted.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 279 Showing 5,561-5,580 of 7,190 reviews
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Terrible

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trash. This computer doesn’t work at all! No speed you can’t do anything on it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    perfect for school

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it in a rush before school started but it honestly is perfect for everything.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Perfect for the price.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second one purchased within a year. Lightweight and just right for everyday use. The rose gold color was a bonus.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    HP laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not sure if I’m missing an update or something but my laptop is really slow and I haven’t even used it much because I think I have to return it.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Slow

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer is very slow. Not for gaming, its a checking your email computer. You get what you pay for

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great basic computer. I am a Cricut machine user and needed something more then a Chromebook. Got this on sale and is perfect.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Disappointing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I didn’t wait to open it. It is impossible to work with. Very slow and now I missed the deadline for its return eligibility. Bummer.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ms

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor salesmanship did not inform me hp laptop doesn’t have input programs to use for college

    No, I would not recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Mr

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a good computer. Slow keeps freezing. Unable to connect to the internet most times.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this laptop! It’s light weight and modern. This laptop also has a lot of nice features.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sufficient but beaten by rivals

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Average laptop that works as expected. The screen resolution is outdated in current times so you will likely notice that it is subpar. However, the computer is reliable and has an adequate battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. It’s just the right size and so user friendly and I love the color. It’s also so much faster that my old one

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Not impressed.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy. Slow to load anything, hard to get out of smode, filled with useless apps that bogged it down further. Returned same day.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    I don’t like this color

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice but I can’t get past the appearance. My other hp (same just a different color) laptop has a smooth kind of shiny surface. This white is just dry and ashy looking. No polished surface or anything.. just a dry pasty white.. not “diamond white” at all.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Cant beat this little gem of a laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice budget laptop, made a great Christmas gift! Caught it on sale less than $200 bucks, brand new too, hard to beat value for the money!

    I would recommend this to a friend
  • Cons mentioned:
    Ram

    Rated 1 out of 5 stars

    Bad laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very slow always have to restart because 4GB ddr4 ram is not enough to watch shows Barley can go on a website

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    NICE BEGGINER LAPTOP

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BOUGHT THIS AS A GIFT FOR MY NEPHEW. PERFECT FOR KIDS BELOW 10 YEARS OLD. THE LAPTOP PERFORMS AS EXPECTED AND TO THIS DATE WORKING FINE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Price and Great Features

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great price. It has all the features that my son wanted. The touchscreen feature was the most attractive option for me.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Very Sorry

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not what I was looking for. My fault that I am not not computer savvy. Takes a long time to boot up. Microsoft windows 11 a huge disappontment.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Hp 14” laptop.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop and was quite surprised at how well it functioned. It was fast and smooth and a great deal for the price. Didn’t like the fact I couldn’t download some of the apps I wanted but ohh well . For the price, it’s all good.

    I would recommend this to a friend