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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 7116 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers are pleased with the product's overall performance, portability, lightweight design, and good battery life. However, some users have expressed concerns regarding its processor speed, which can struggle with basic tasks, and limited storage capacity. Additionally, issues with screen quality, insufficient RAM, and limited memory have been noted.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 285 Showing 5,681-5,700 of 7,190 reviews
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    You get what you pay for

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer is very slow, took several minutes to setup. I tried changing the search engine to chrome. Impossible

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Pointless

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right out of the box, the computer is so slow I can’t even open up the internet browser!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn’t work!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return…didn’t work from day one…never connected to the internet!!!!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good for traveling

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very compact laptop that is veru easy for traveling with. Slick design. Only reason I did not give a five star because O believed it could have be $50 less on black friday sales. However, I am.happy with my purchase.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Never again

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible product. Extremely slow. Waste of my time.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Personal Opinion

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It wasn't worth the price or the fact that it's slow.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Very slow and laggy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cant even use the web browser for basic usage. Just lags and never loads. Is not an internet issue either because my other laptop works perfectly

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice Basic Computer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good computer for the price. Not used to using Windows 11-but it seems to be working well.

    I would recommend this to a friend
  • Cons mentioned:
    Screen quality

    Rated 1 out of 5 stars

    Lemon

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned. Microphone didn't work. Geek squad tried to fix and couldn't.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Above average laptop

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is a bit more than basic, its above average. I think it would be perfect for a young kid to start or someone just looking to do email, web browsing, or music. I would recommend this.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for the job we're using it for. We needed windows which it has for our software.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Light duty machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect for the light browsing, has windows 11 Looks great in the gold too. Battery lasts forever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP 14 Laptop

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need this computer for school and I love all of the features I have and the color of my lap top,

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super Easy set up and works perfect for my online classes. It stays charged for two days!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP 14"laptop review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my assistant, they found it very easy to use and very light to carry around the office. Would definitely purchase at this price point again.

    I would recommend this to a friend
  • Cons mentioned:
    Screen quality

    Rated 1 out of 5 stars

    Don t buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So bad product Sure Hp will get a lot of troubles with this product

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    HP Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is a great beginner computer to get everything done that you need to

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Do not recommend

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 out of 4 that we ordered were extremely slow. We couldn't even get a web page to load. Returned to store.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Small but mighty

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking elsewhere and paying more money. I discovered this gem and it is working well for what I need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable and fast

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my son to replace one that was slow, and didn’t hold a charge. He’s thrilled with the upgrade.

    I would recommend this to a friend