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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 7116 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers are pleased with the product's overall performance, portability, lightweight design, and good battery life. However, some users have expressed concerns regarding its processor speed, which can struggle with basic tasks, and limited storage capacity. Additionally, issues with screen quality, insufficient RAM, and limited memory have been noted.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 289 Showing 5,761-5,780 of 7,190 reviews
  • Rated 5 out of 5 stars

    Get it! You wont regret it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome laptop for work. Very simple to use and honestly cant find better for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bang for the buck

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop for the price. So far knock on wood I have not had any issues with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Windows 11 ehhh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price it’s great looks great feels great a bit annoying with windows 11 hate it

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Slow

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What the actual this crappy laptop cant evne open tabs or download them and is slow asf

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    HP Rose gold laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice I love it! Computer runs excellent love the color! Arrived earlier than expected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loooove new laptop, I can now bring this laptop withh by me everywhere it’s convenient

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disapointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a HP laptop that Had issues, not working, so I called Best Buy & made apointment. Brought my laptop on time 10:40, it took 2 geeks an hour & 1/2 to get it working. I wanted to return it, thisnew laptop & was told I can't return it at BB, I have to call a # for return info. BB charged me $50 for Geek squad fee I wasn' told that when I made apointment. I'm soooo disapointed in Best Buy!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    BEST NOT BUY

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to use all of 5hours, after super slow. Like DIAL UP INTERNET slow.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Just what I was looking for.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up. Great for browsing the internet. My husband really enjoyed this Christmas gift.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Not satisfied

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is horrible! Slow as heck since day 1. I’m taking it back. You get what you pay for

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    You get what you paid for

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible purchase I bought for my daughter it’s so slow I wouldn’t recommend

    No, I would not recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    HP Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is easy to use and navigate. It’s also great for school and projects

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Hard drive problem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Searching web slow and hard drive is going out after only one month of purchasing computer

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great basic laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great basic laptop! I got this on a great deal for my teenage daughter. No complaints!

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Hp laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I lovr my Hp lapto. Its light weight and the royal blur color is nice

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chances are, if I could return this laptop and get my money back, I would. Freezes up way too often.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    New tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with our new television.we were happy with the set up by the geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rose Gold Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop! It looks so rich in the Rose gold. Got a great deal too.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Do not purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slow awful. Used it 4 times in a month never worked right from the start

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good for the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Fast and easy to use small and very useful Fits nice on my desk area

    I would recommend this to a friend