Customer Ratings & Reviews
- Model:
- 14-dq0034dx
- SKU:
- 6478312
Rating by feature
- Battery Life
Rating 4.5 out of 5 stars
- Speed
Rating 3.9 out of 5 stars
- Display
Rating 4.4 out of 5 stars
Customers are saying
Customers are pleased with the product's overall performance, portability, lightweight design, and good battery life. However, some users have expressed concerns regarding its processor speed, which can struggle with basic tasks, and limited storage capacity. Additionally, issues with screen quality, insufficient RAM, and limited memory have been noted.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Portability
Love it.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really enjoy this laptop. It is easy to use. The quality is great and nice.
I would recommend this to a friend Laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great non expensive laptop for college, Nice colors options great reliability
I would recommend this to a friend- Pros mentioned:Overall performance
Great laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a great laptop considering the price. I’ve been enjoying using it
I would recommend this to a friend - Cons mentioned:Processor speed
Not worth it
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very slow and clunky. Crashes constantly and needs a hard restart
No, I would not recommend this to a friend Great
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this product is awesome, it runs very fast & very easily set up
I would recommend this to a friendHP Lab top
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the laptop. Highly recommend great gift and inexpensive
I would recommend this to a friend- Cons mentioned:Processor speed
Avoid
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Slow don’t buy not good wish I didn’t buy it it was a gift for my ex she hate it too
No, I would not recommend this to a friend - Cons mentioned:Processor speed
Painfully useless
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Incredibly slow and unresponsive. Cannot complete even the most basic of tasks on this laptop.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi Jae,
I’m very sorry to read that your computer is not running at the expected speed. I can certainly understand how frustrating it can be when expectations are not met, and I want to assure you that we are here to help.
To address your concerns and provide the assistance you need, I recommend visiting our support website at https://support.hp.com/us-en/help/computer/computer-slow. This site is specifically designed to help customers navigate through various computer-related issues, including slow speed, and find relevant solutions.
If you still need help after trying that link, please don't hesitate to reach out to our support team at support.hp.com. They are available to assist you with any technical issues you are facing and will work diligently to find a resolution.
Once again, I apologize for any inconvenience this may have caused you. We appreciate your patience and understanding, and we look forward to helping you resolve this matter promptly.
Alexis
HP Care
Perfect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect price and perfect size. I’d been waiting for such a deal to come along.
I would recommend this to a friendFirst computer for husband
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like this computer for my husband. This was his 1st computer ever and he really likes it. The screen is very clear when he watches live tv on it and the battery life is great. The functionality of it when he types sermons and bible study notes on it is great for him. I highly recommend this computer.
I would recommend this to a friendBlue
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great little laptop for any usage small and lite enough to pick up and go with
I would recommend this to a friend- Pros mentioned:Portability
Great buy and gift for teens
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son carries this around like a toy. Easily connects to wifi speakers
I would recommend this to a friend - Cons mentioned:Processor speed
trash
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.trash don't buy this, it works very slowly, find better
No, I would not recommend this to a friend - Cons mentioned:Processor speed
Slow running
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too slow to load into programs. This is not a fast working laptop.
No, I would not recommend this to a friend - Pros mentioned:Overall performance
HP computer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this computer. Exactly as described by associate at the store.
I would recommend this to a friend VIETVET
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A blessing for my business and works perfect. Very fast computer and easy to use.
I would recommend this to a friendHP Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works like a much more expensive laptop. Great for our Grandchild who loves it!
I would recommend this to a friend100% don’t recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For its price it’s still complete garbage, just from the start everything was super slow.
No, I would not recommend this to a friendWhat a deal
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.best deal around does exactly what I purchased it for nice size and quick speed
I would recommend this to a friend- Cons mentioned:Screen quality
Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Smaller than I thought it would be. However, I would purchase again.
I would recommend this to a friend