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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 7116 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers are pleased with the product's overall performance, portability, lightweight design, and good battery life. However, some users have expressed concerns regarding its processor speed, which can struggle with basic tasks, and limited storage capacity. Additionally, issues with screen quality, insufficient RAM, and limited memory have been noted.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 293 Showing 5,841-5,860 of 7,190 reviews
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Rose gold hp

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slow and kept freezing. Took too long to charge and was delivered to a neighbor.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Schooltime

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Great picture not too small of a screen perfect for school

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    On my goodness

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The processor is out of date and the software preloaded moves slows.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    nice working basic laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    for the price it is a great buy works well with lcd projector so far so good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, loved the mutli window accessibility. One flaw is the mouse pad was hard to toggle, clciked wrong side, click didnt work, loud clicks, and hard to see the mousepad

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it im doing my school work and it is everything i wanted

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Loving It!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and my mom loves her new laptop. She only uses it to play games but when she needs to do more she can. Also we both LOVE the color!!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Light weight.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Light weight and portable. Perfect for my needs.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Windows 11 was corrupted

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On install. Had to use another laptop to go and get windows 11 in order for it to install

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Angry

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not received my stuff and I want a refund I'm a student who needs my computer

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice for the price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice for the price! It’s a nice small laptop that will work for what I need it for!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Hear ye hear ye! 2 slow for me! But good 4 some1

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for an older person or adolescent. Slow processor.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, purchased to donate for a girl leaving for college

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 1 out of 5 stars

    Hp

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not enough storage space but it’s really good if ur just getting on the internet

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying my laptop. It was Avery good price that could afford.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Slow like a Snail

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slow like a Snail, cant believe they make computers this slow!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Conscience buyer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought because it is a very good product.Goy it a a great price as well.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Terrible

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Verrry slow computers i dont like it at all. You get what you pay for

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it and exactly what i need. fast and compact and easy to carry around.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    HP Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was everything that i needed for personal and work use.

    I would recommend this to a friend