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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 7116 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers are pleased with the product's overall performance, portability, lightweight design, and good battery life. However, some users have expressed concerns regarding its processor speed, which can struggle with basic tasks, and limited storage capacity. Additionally, issues with screen quality, insufficient RAM, and limited memory have been noted.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 298 Showing 5,941-5,960 of 7,190 reviews
  • Rated 5 out of 5 stars

    Student lap top

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great. Battery life is good and processor speed is great

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Unsatisfied Customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awfully slow wish I could return it! Screen resolution is horrible!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Hp laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible laptop...slower than dial-up. Would not recommend.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Hp reviee

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice computer for a great price. Love the dimensions.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy this.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This may as well be a Chromebook, not a windows computer. Not enough space to to anything but basic internet browsing.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Complete garbage

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted a simple inexpensive laptop just to fill out my pdf time sheet every week but it can’t even do that. 5 days past the return date and the WiFi no longer works computer has been reset to factory 3 times and still keeps crashing. This laptop has less computing power than an old white dog poo in the yard

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a okay laptop good for the price it’s nothing compared to a macbook

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP great PC

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice laptop--Easy to use--Reasonably priced--Glad made purchase

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is aVery good computer especially for all work needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spectacular laptop!! It’s great for basic needs and really fast!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    What a hunk of Junk. No Kessel run record here!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s perfect if you just want to have a blue laptop. If you want to actually have one that you can do more than play solitaire I would buy something else. Purchased it for my 8 year old for Christmas. Thought it would be perfect for her. Had to buy external hard drive just so she could load one game.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice and affordable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my son he loves it no problem thanks again

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Do not buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This quality of this computer was extremely poor, very slowwww omg do not buy

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Very limited

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good for anything but maybe youtube. Celeron is not a good processor and runs slow

    No, I would not recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Not worth it

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredibly slow. Not worth it. Find something else to buy

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Hp

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good laptop very usefull nice quality and good price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Basic system for a teenager

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for a 14 year old to do Information Technology aa well as research for school assignments. Will update further in a few months.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, my mother was very pleased with the lap top.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Snowflake

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn’t happy with it. Slow not good at all returned it and upgraded

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Total Tech member

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this laptop set up by Geek Squad. We had an older laptop restored to "out of box" at pick up. Allie explained the process and helped us with Microsoft set up. She was so very helpful. Maddie helped us with pick up on 4/14. Review of Geek Squad: EXCELLENT. So many of their agents have helped us in the past. Thanks to all. They're GREAT!

    I would recommend this to a friend