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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 7116 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers are pleased with the product's overall performance, portability, lightweight design, and good battery life. However, some users have expressed concerns regarding its processor speed, which can struggle with basic tasks, and limited storage capacity. Additionally, issues with screen quality, insufficient RAM, and limited memory have been noted.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 302 Showing 6,021-6,040 of 7,190 reviews
  • Pros mentioned:
    Size

    Rated 3 out of 5 stars

    Strobes with some apps

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works ok for most apps. But strobes on all pages with Big Fish Game Forest's Gummy Drop game.

    I would recommend this to a friend
  • Cons mentioned:
    Screen quality

    Rated 1 out of 5 stars

    Not worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Started to glitch, screen just blinks now . Not worth it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Affordable & practical

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best laptop you can get for this price... Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Lap top

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it very much do everything need and it's cool

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast - lightweight - sufficient memory - A+A+A+

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop for Teen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good little laptop for my granddaughter and a great price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible value and performance for the price that I paid!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Certified by WHO

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although it was certified by Best Buy I wish I didn’t buy it. Computer constantly cuts off while I’m working on it. I bought it on the 2 of August haven’t had a chance to open and set it up until today which is the 21st of August and what I can’t return it. My 1st of using it and it shuts off every 10/15 minutes. Throughly disappointed.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great little computer. The price was awesome!

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Don’t waste your money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very slow and crashes a lot. A waste of money and I would not recommend.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ecelent computer ,very good price,i check internet very good

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a beautiful paperweight! It has not worked from day 1. I have not been able to use it as the startup will never complete. I tried to exchange but nothing! Waste of time and money. I'm sure it's just this one unit but it's the one i paid for and it does not and has not worked!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Sucks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slow very slow, all you can do is browse but even that’s slow

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    HP 14" laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent - both in value and performance. Beautiful color.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Pretty looking junk

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awful slow processor restore pages wait clock keeps running

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Hp review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work awesome for what I need it for. Very great product.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Stay away

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst thing you could ever buy it was cute, but you get what you pay for, it stopped working after a year

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Basic computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It a ok for basic use , but usage is sluggish. Not something I would buy again.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Cheap

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was not happy with this laptop was very slow not a lot of options.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer for the price if you just want some basics

    I would recommend this to a friend