Customer Ratings & Reviews

Not for a college student. No enough space, flimsy

My hp laptop is wonderful. It was self explanatory for setup, and it's easy to use.

Super slow. With downloading even on high speed internet.

Terrible purchase. Was so very slow.....returned..

Although this laptop has very good features, it was so slow to open pages I actually thought I heard the dial-up sound ringing in my ears. Even after turning off everything that was pulling the wifi signal it didn't get any better. No ethernet connection so that was all I could do. I guess that's what you get for $200.

It the worst labtop i even buy can get mot to download on it

processer too slow to do computer assignments for my class work and personal work

I would like to complement the staff at this bestbuy location extremely helpful and informative about the product they’re selling highly recommend this location definitely would like to give Jim over at geek squad a 5 stars he rocks

Very bad don't waste your money. The laptop very slow

I really loved this computer but it gave out on me in under a year of having it.

Not worth the money very very very slow processor pages take months to load

Great Christmas present at a great price. Super fast service when picking up as well.

The Binoculars have grainy vision day and night. I have only played or tinkered with them and not spent much time with them.

I haven’t had the time to use it since I bought it cause of work. But it wasn’t working for what I needed and is super slow. I haven’t downloaded anything on it and it was a worthless buy and now I can’t exchange it cause it’s been about a month

Items will not charge up out of a open box purchase.

I am happy with my purchase. the wait for curbside pick-up turned into me having to go in the store due to limited staff.

The screen went black and does not work after using for 6 months

Good value product The Windows Safe option was not clear but BB staff told me how to opt out of it

I bought this laptop for school work and right before the semester started the laptop broke, took it in for repair and told me is was a broken part that was not worth fixing, my recommendation is to not buy any product from HP, they charge for almost anything including customer support

Horrible thing was so lagged and slow I couldn't obtain internet to load or even do windows settings. I would never accept this thing even free is how bad it was. The mouse lagged just from the touch pad moving around. Control alt delete pulling up the task bar got the (not responding)