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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 7116 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers are pleased with the product's overall performance, portability, lightweight design, and good battery life. However, some users have expressed concerns regarding its processor speed, which can struggle with basic tasks, and limited storage capacity. Additionally, issues with screen quality, insufficient RAM, and limited memory have been noted.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 308 Showing 6,141-6,160 of 7,190 reviews
  • Rated 5 out of 5 stars

    GREAT BUY

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this laptop for my daughter for Christmas. She absolutely loves it. It allows her to do everything that she needs to do. Ample space and memory. Very glad i purchased it. Great quality and value.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    mr. michael

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great but hard to see the markings on the keys. They should make the markings in black or red.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    First new laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works good. Would not recommend for business users. But really good for small projects.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not waste a dime on this! You have been warned!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is by far the worst I have ever seen. What nothing saved on it new out of the box I could not even surf the Internet with a great high-speed connection. There is no excuse for that this laptop was completely worthless.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    good laptop for its price especially

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice little laptop especially for the price. we only needed it for one program, so it's not used often

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple design, white casing aesthetically pleasing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received as ordered, imaged and described. Fast shipping. Well packaged for shipment. Upon preliminary power on, setup up and inspection I found the simple design with white casing aesthetically pleasing. This laptop was a gift. Recipient was ecstatic upon receipt.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what my daughter needed. I was surprised that it was pretty quick. She’s loaded pics and docs on it without any slowing of the processor. She has an external hard drive for larger files because it doesn’t have much space. I’m so glad it’s working perfectly!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Laptop terror

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its sooo slow,im a beginner laptop user and has the most difficult time searching for anything because the speed is so slow meanwhile it was a christmas gift but i didnt open it till way later now im out the window of exchange

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Affordable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Affordable and user-friendly. I was lucky to have bought it on sale.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's OK

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is adequate for what my wife and I use it for. It is basically an alternative to my desktop computer.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible waste of money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Complete trash laptop! Do not waste your time. It did updates for the first 45 mins I had it on. Once fully updated, it can’t even process enough to open a webpage. It’s unresponsive and if it does actually reapond, it’s got about a 3 min lag time.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer at a Fantastic Price.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife at Xmas. It's great for surfing internet, playing videos. She uses it to store the kids important school documents. They r always handy and a few clicks away when needed

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice entry level laptop for light use.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice entry level laptop for light use. Nice sound, decent speed, adequate for work or school

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Computer sucks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not big on technology! But this computer isn’t compatible with downloading anything. For instance, it came with a free virus protection system and I can’t download it. Then I tried downloading discord, I can’t download it. Returning!!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Quality at a good price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and great price. I would recommend this to anyone who needs a laptop for work etc.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP 14" laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lap top to replace a larger laptop We enjoy it Screen is good. The Geek Squad installed it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality computer. I bit laggy the good news you can upgrade the ram.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Small but Works

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smaller than expected but works well for a spur of the moment purchase! My laptop died right as my college classes started, and as a PhD student, I definitely needed a laptop. This gets the job done with no issues!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Clip mouse issue

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer came with the mouse not working, tried to take it back and the workers said a program has to be installed. How can install a program with no clip mouse? Don’t recommend.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy this laptop! It’s a hunk of junk. Barely works half the time and runs super slow. Tried everything to fix it to no avail, and now i’m stuck with this piece of crap

    No, I would not recommend this to a friend