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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 7116 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

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Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers are pleased with the product's overall performance, portability, lightweight design, and good battery life. However, some users have expressed concerns regarding its processor speed, which can struggle with basic tasks, and limited storage capacity. Additionally, issues with screen quality, insufficient RAM, and limited memory have been noted.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 311 Showing 6,201-6,220 of 7,190 reviews
  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a gift for my daughter, for school. Slow to operate from the beginning, but she didn't want to complain. By the time she spoke up, it was past the 14 day mark & they told her there was nothing they could do.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love It

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughters still attend school online and needed new laptops. These fit the bill perfectly. Going from a Chromebook to low end laptop made a world of difference to 2 little girls. Would definitely purchase again.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't Buy

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP 14" laptop wasn't able to open an app & navigating around was more than just slow. Returned it the next day & purchased an Asus ExpertBook.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Buy if you want

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is good but when it comes to loading things its slow

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product. Using it for business purposes. Very light weight for travel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn’t expecting much when I purchased this laptop, but I’ve grown to really like it, especially at the price point I paid for it. I also love the blue color. I will say the display colors is where it lacks.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Sadly I needed a laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got home charged it up Couldn’t set up went back to store they couldn’t either just slow never got a good WiFi connection I even connected it directly ended up returning it

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great HP laptop- even my Mom can use it!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this HP laptop for my Mom! She loves it! For a woman in her late 70’s & a basic knowledge of computers and laptops, it was very easy for her use. She also loved the touch screen feature!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Hard pass

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would return this computer, but Office is already installed. This computer is constantly "not responding" or then closes out my tabs or just running slow. It's quiet frustrating, save your money and buy something else.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t Know Why This Was a Miss

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly disappointed with this product. It was a graduation gift that didn’t last her a month.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Simple Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doing what we bought it for. A bit slow, but definitely an ok laptop

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Can’t go wrong!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Given to my son for his milestone birthday. He loves it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    work horse

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This work laptop is a work horse!! I use it Daily! I use it for everything, every project, every part of my work and pleasure day!! It's awesome and works Better than any I've had before!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Lasted one year to the day

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this laptop exactly one year ago today and it no longer works . Has only been used a hand full of times . Would not recommend

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer, but caps lock randomly turns on by itself

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to navigate just wish it was a 15” but that’s out of my price range

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Power point

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new laptop has a great background enhancement. Its a pretty cool device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Blue Devil

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the price. Fast on the internet. For internet use 11S mode is not a problem. I recommend for internet use for email. May be restrictive for other uses with limited storage and ram

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good on the computer. Battery life could be a little better.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop for the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop was suitable for our at home needs. My daughter loves it.

    I would recommend this to a friend