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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 7116 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers are pleased with the product's overall performance, portability, lightweight design, and good battery life. However, some users have expressed concerns regarding its processor speed, which can struggle with basic tasks, and limited storage capacity. Additionally, issues with screen quality, insufficient RAM, and limited memory have been noted.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 315 Showing 6,281-6,300 of 7,190 reviews
  • Rated 5 out of 5 stars

    Works great for internet streaming!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Preforms great. I bought this mainly for streaming videos from the internet. I added an external Western Digital Easy Store Hard Drive for storage. The pair work great together.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great starter laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for My wife. She uses this mostly for web searches, viewing videos online and keeping in touch with friends in video chats on Zoom. She's very happy with it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Windows 11 S is difficult to remove and add UBUNTU

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is difficult to replace the windows 11S with Ubuntu having done that it is a wonderful laptop. It cost me $100 to get the OS replced but it was worth it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Grandaughter loves it and so does my wallet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its perfect for what wanted it for. Bought for my 6 yr old grandaughter its actually way better than i expected she can do anything she wants on it although she maily plays games

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop performs well for it's capabilities. An even better value on sale. If you need a basic machine, this will work for you.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Slowest LT ever.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trying to work on LT was a pain in the neck. The worst part was when trying to returm wasn't able to due my returning time expired ( 14 days) which no one explained when i purchased it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Maybe a dud?

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Turned it on and says no hard drive found. Tried to contact HP repeatedly for help...couldn't get through. Tried to do factory reset and all...NOTHING works.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Happy wife, happy life.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Arrived ahead of schedule. Since I am somewhat handicapped had in home Geek service to do set up. Systems works well. A good computer for my wife's needs.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trying to use this laptop is like trying to ride a cow down a freeway. Do not buy it. SLOW. No one should be making laptops anymore with 4 GB of memory. They are useless.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift (given just 2 weeks ago)- the recipient is very happy with it, so far. They use it mostly for viewing YouTube videos and say it works great for that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    !!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this computer for my girlfriend to surprise her and she loves it! She plays on it everyday it has a very clear screen and a wide enough screen she enjoys this computer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop for price. Easy to use and to explain to someone how to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For the price youll be happy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price this laptop is amazing. You honestly get a little more then what you pay for. If your trying to just sinply record music this laptop can do it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    nice design, but way too slow even for browsing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice color, nice build. i don't mind that it's made of plastic, as it's light. i loved the snappy keyboard and the fact the the whole thing was not a fingerprint magnet. many laptops that are light in color have black keyboards and it shows everything, from natural oil in fingertips, dust, and the occasional crumb. only thing that made me return is...this was bought merely for browsing and occasional teleparties. but i never even held a teleparty as just typing to search in an edge browser window/tab was so slow. the letters and words had to catch up to my typing and it took seconds for it to do so. will spend a bit more for my needs. note that i stayed in s mode.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Avoid!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a complete lemon, don't buy for any reason. I bought one for my 5 year old niece and even for that it was insufficient. An extra $100 or $200 is worth not buying a paperweight

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Freezes with any large file.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great. Small and portable. But freezes often. It cannot keep up with large documents in Word, music playlists, or large PowerPoints. For example, when I stop a song on my playlist it just freezes and I have to close the program

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not impressed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used it once it worked fine then went to use it again and nothing would load I wouldnt buy it again or recommend for anyone looking

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this laptop for my babysitter as a birthday gift. It was an upgrade from the current laptop she has and more efficient and user friendly. She loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Knowledgeable tech to help guide me to the compter which best fit my need. Laptop meets all my needs.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst piece of junk I ever bought. Returned it within 2 hours

    No, I would not recommend this to a friend