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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 7116 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers are pleased with the product's overall performance, portability, lightweight design, and good battery life. However, some users have expressed concerns regarding its processor speed, which can struggle with basic tasks, and limited storage capacity. Additionally, issues with screen quality, insufficient RAM, and limited memory have been noted.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 323 Showing 6,441-6,460 of 7,190 reviews
  • Rated 1 out of 5 stars

    Bad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst purchase ever…. Buy only if u want to spend money to throw away!!!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great personal choice for a keyboard.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keyboard is great. I especially like the color backlighting and the sound of the clicking of the keys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice basic laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this laptop strictly for use to hook up to TVs while traveling since it had HDMI access.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop os great for 5 to 10 year olds. it okay, could of been better. but its still good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surprisingly pleased

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and works just fine. Just needed it for some online classes and it does the job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy camper

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal i am glade to be able to go to best buys and get the help i need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everyday use

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good everyday laptop. Keep up with the updates and it won't run slow at all.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    laggy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very laggy i understand why it was so cheap will deff be returning and investing in a better one

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    May be good for small general usage bo

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bot good for atreaming. No dorect ethernet connection very slow and laggy

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not s happy customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop sucks it's slow.and the screen is so little

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Breaks easily

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need to get another Waste of money. All these reviews. Foes anyone ever win $400.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its as good as it can be for the specs. get a chrome book.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    N/A

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing but problems since we opened it! Computer keeps glitching wouldn't recommend

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Neat and llight

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im looking forward to using my laptop and seeing how great it works. Will do an updated review soon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Great Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is perfect for daily internet research/purchases, checking email and Microsoft Office.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my dad, he loves it. Simple, affordable. Looks sleek. Windows 11 is nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome laptop for my thriving college student. I would recommend this laptop to anyone.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    You get what you pay for

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure what I expected. These Chromebooks just aren't as powerful as a laptop.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    H Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and appears it will be easy to work with. Looking forward to outstanding service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New lapto

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is worth the purchase! My daughter uses it for gaming, youtube and loves it!!

    I would recommend this to a friend