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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 7116 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers are pleased with the product's overall performance, portability, lightweight design, and good battery life. However, some users have expressed concerns regarding its processor speed, which can struggle with basic tasks, and limited storage capacity. Additionally, issues with screen quality, insufficient RAM, and limited memory have been noted.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 325 Showing 6,481-6,500 of 7,190 reviews
  • Rated 2 out of 5 stars

    Not a good touchpad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight, bright screen and seems to have enough memory. Biggest problem is the touchscreen sensitivity. Even after adjusting settings, it still opens every thing I scroll over and makes it impossible to search and move around on the screen. Thought I could get used to it, but it's getting worse, not better.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Never buy another one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst laptop I ever purchased. Keyboard stopped working. Then when it did work, keys stuck and had to press them twice to get the letters to print. Slower than the 20 year old laptop I have now. Took forever to sign on or log in. Keyboard would not configure with laptop. External keyboard would not work with laptop. Bad choice on my part I guess. Never again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Hp Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    computer glitches way too much! I really needed it for school, it was a waste of money.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an inexpensive computer. Great for watching movies for travel. But it did glitch a couple times. Not sure if wifi service or the actual computer.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Slower than molasses!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is awful. It is so slow that it’s like a computer from the late 80s.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use and light. I wanted a windows computer for my niece and I am very impressed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I not only get to work but I can play games and bills without having any problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad i went back to HP from my chromebook. So less confusing and very user friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Small, but meets the needs for running a plasma cu

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Using it to run program on a plasma cuttimg machine .

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    HP laptop 14inch

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It messes up a lot and I have to continue to turn it off and back on for it to work.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it it helps with the zoom meetings and to do work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MrCee

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally satisfied Meets all my needs and the GEEK SQUAD orientation was very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go get yourself one.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and simple. This a great system for children and people who need a basic computer.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 2 out of 5 stars

    Just okay

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was super slow and I ended up returning it. I ended up getting a google chromebook instead.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Regret buying

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very laggy, even when I update everything. Thought it was a good lapot because of the reviews.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great PC for the price. It does all the things I need a computer to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop for the price. Fast startup, no slowdown while running multiple apps.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Very Slow

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slow performance & it said the battery needed to be replaced when I had turned it on.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good computer !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great as a gift ! I bought it for my son son he could do homework. He really likes it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP - 14" Laptop - Intel Celeron - 4GB Memory - 64

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great purchase great computer two use excellent product easy to use thank you windows 11

    I would recommend this to a friend