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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 7116 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers are pleased with the product's overall performance, portability, lightweight design, and good battery life. However, some users have expressed concerns regarding its processor speed, which can struggle with basic tasks, and limited storage capacity. Additionally, issues with screen quality, insufficient RAM, and limited memory have been noted.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 328 Showing 6,541-6,560 of 7,190 reviews
  • Rated 1 out of 5 stars

    Save your money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very slow. Bad quality screen. Wish I could return it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Easy to navigate. Great color and compact.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Gift

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this one for a friend. She needed a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good basic HP Laptop with windows 11 S. Haven't given it a real test yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent & light. Great for a college student to carry around.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice for my daughter to do her school work on. Great display

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wild blue

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, value was great! Perfect for what we needed

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Nice looking but trash

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is trash. I just missed the return window i really wish i could return it. My issue is the computer will just stop typing for no reason. You can hit the keys and nothing will happen. I even thought it was sticky keys but its not, i turned it off completely so its not that. I missed a half a day of work because I couldn't type at all in there system. But when id go to my desktop it worked. I blamed there system But i had an issue with the computer not typing while i was finishing up an application for a new home, a week before this issue. So i knew it was the computer, I had to restart then it worked for 2 minutes and stopped again, i should have taken it back then because it was still in the return window at that time. Since then i have had this issue at least 5 times. I didn't get a warranty on it and I wish i did because now im stuck with it. Other than that issue it's ok. I can just live with out all the pop up reminders and crap that HP offers. I don't care about all that stuff I just need a reliable computer for work thats all. Its like your never completely done with your setup its always something popping up saying download this or lets add this. UGH..

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally worth it. You can add a external memory and a couple of other features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It get the job done

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As my first Laptop I've purchased it's doing it's job nice & well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For my purposes this laptop does the job. And... the price fit my budget.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Adapter useless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adapter doesn't work after a month of purchase making it difficult to return

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad work

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will never buy again it just stop working out of no where and this is the 3rd Hp they did this too me

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Quality laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my son and he loves it! It has everything a student needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shipt Delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and efficient delivery. Friendly deliver driver!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love this Laptop. It is fast and the keyboards are excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for what I need it for. Good speed and ease of use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ouuu My Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight and easy to navigate. I love the color option!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer for my wife

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of my best purchases, addition to our growing an thriving business

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best little computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery last all day. This is a hood computer for on yhe go and cheap.

    I would recommend this to a friend