Customer Ratings & Reviews
- Model:
- 14-dq0034dx
- SKU:
- 6478312
Rating by feature
- Battery Life
Rating 4.5 out of 5 stars
- Speed
Rating 3.9 out of 5 stars
- Display
Rating 4.4 out of 5 stars
Customers are saying
Customers are pleased with the product's overall performance, portability, lightweight design, and good battery life. However, some users have expressed concerns regarding its processor speed, which can struggle with basic tasks, and limited storage capacity. Additionally, issues with screen quality, insufficient RAM, and limited memory have been noted.
This summary was generated by AI based on customer reviews.
DON’T BUY
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT BUY I PURCHASED JANUARY 2022 AND IT STOPPED WORKING JULY 2022. It turns off and on.
No, I would not recommend this to a friend- Pros mentioned:Battery life, Portability
honest review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The hp 14" Laptop is a lightweight Chromebook it works fast along as very well. The price is reasonable and good for this device. The size of this laptop is very portable. the battery hold very well, the screen doesn't lag. if you have a young kid who is doing home school or school games i recommend it
I would recommend this to a friend worst laptop ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.wayyyy toooo slow. couldnt even get into setupp of this thing horrible!!!
No, I would not recommend this to a friendDo not buy.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased January 30th, completed shorted out and died today on April 16th. Waste of $270.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there,
Thanks for sharing your experience with us. I'm sorry to hear that this has happened to you. I can assure you that we always aim to make our customers happy with our products and can understand how upset you must be that this one did not work as intended.
I am not sure how this occurred, but I would recommend you reach out to us for direct support to see how we can help. You can get in touch with us via your preferred method at this link: hp.com/contactHP
I will also mention that HP products have a warranty from their purchase date, so you might make use of it if you need to. To verify the warranty, look for an icon on our support site labelled “Check Warranty Status.”
Alexis
HP Care
HP Laptop went Bad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It went bad in under 6 months because the battery wasn’t charging was on 0%
No, I would not recommend this to a friendWorse laptop Ever
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is not a good laptop. It glitches and isn’t reliable. I wish I could send it back.
No, I would not recommend this to a friendKeys not seen!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think the manufacturer forgot to darken the keys so the customers can see them.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi Janell,
Thanks for sharing your experience with us. I'm sorry to hear that your purchase has been a disappointment. I can assure you that we always aim to make our customers happy with our products and can understand how upset you must be that this one is not living up to expectations.
Please know that we are always here to help and to assist you with selecting the product that best suits your needs. If you'd like to take us up on the offer of assistance, you can get in touch with us anytime at this link: support.hp.com
Alexis
HP Care
un satisfied
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The laptop glitches and I am not able to retrieve my work from it
No, I would not recommend this to a friendNot worth a buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not what i was looking for or expecting. Very disappointing.
No, I would not recommend this to a friendCrashed completely 2 mo
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It Stopped working after 2 months of using it for my child’s homework.
No, I would not recommend this to a friendNot Happy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can’t get on zoom without interruption. Either no sound or the screen is frozen.
No, I would not recommend this to a friendTerrible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This computer is so slow and freezes a lot! Display is okay.
No, I would not recommend this to a friendDidn’t last
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this back in may and it stopped turning on after 6 months.
No, I would not recommend this to a friend- Pros mentioned:Weight
Love this laptop
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.U love this laptop. It’s sleek and light weight. Very quick to setup. Gotta love hp
I would recommend this to a friend Power(less) Cord
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After only a few months with minimal use, the power cord stopped working
No, I would not recommend this to a friendJunk
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a junk i cant belive i wasted 169 dollers for this garbage computer
No, I would not recommend this to a friend- Pros mentioned:Overall performance
Terrible packaging.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The laptop works great however, the packaging was unsatisfactory. The laptop was delivered with a shipping label on the HP box and placed on my porch displaying the contents.There was no protective covering on the HP box to cover contents.
I would recommend this to a friend - Cons mentioned:Processor speed
Perfect for Basic Use
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For the price it is worth it. I bought this computer because of the on going issues I had with my Apple Macbook Air. I needed a computer fast as my graduate program is online. This laptop gets the job done. However, this computer works best for basic functions such as: typing documents, sending emails, browsing the web, etc. It is an adjustment switching from and Apple Device to a Windows.
I would recommend this to a friend private
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The style is quite suitable for my husband, who doesn’t know much about computers. I like the color very much.
I would recommend this to a friendNot goid at all
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I only had for 2 weeks and it stopped working i returned it
No, I would not recommend this to a friend