Customer Ratings & Reviews

To whomever is viewing this review, PLEASE do not get scared about the individuals saying this laptop is a slow, undesirable device. Simply, most of them have not or do not know how to rid the device of the pre-loaded bloatware which comes with it (standard practice for Windows machines). I am a guy who came from a $1400 M2 MacBook air which I thought for the money was just ok and opted for this device instead. Let me TELL YOU, once you open the box, turn the power on and allow the pc to download all necessary updates (took me about 2 hours for me to just sit and wait painfully).. This device is then ready to be utilized in FULL Windows 11 mode (not 'S' mode which is by default for this machine), de-bloated and de-animated (maximum performance) before full functionality that most of these reviewers are not receiving simply because they have not taken the time or do not know how to perform these steps. First to get out of the Windows 'S' mode, I recommend looking to the internet. Once out of 'S' mode, turn to the web browser (default Edge) and search for 'CC Cleaner'. This free program once installed on the machine will allow you to rid of all the bloatware programs (common Windows practice) that were installed on the device. Once the programs are all ridded of the bloatware, turn to the internet and see all the advanced Windows settings in regards to turning off unnecessary animations, game mode (not needed especially for this machine) and adjustments to the minimum processor speed for both battery and plug in. Once you turn off/tweak these critical settings, the device PERFORMS. In conclusion, this HP 14" is a wonderfully designed, steal of a product once ridded of all the unnecessary junk and tweaked to a stress free experience.

I work for myself and my MacBook died, so no choice but to pick up an inexpensive laptop while it”s in the shop. This machine can handle my basic work functions fine. MS products, cloud access and internet searching. It will be a good spare machine when i get my beloved Mac back. Easy to set up and use. Shave off 1 star because its slow, but the specs made that pretty clear. Im happy witj my purchase.

Returning it this week.. It has a delay and its frustrating

Don’t buy………………………………………………………………………………………………………..

Whatever about it not a Mac for sure but oh well. P

This laptop serves its purpose. It's not a high-powered unit, but works fine. It was purchased so my granddaughter could do her computer homework. When I first set up the system, I made the error of pairing it with my Microsoft account. A ton of information and files downloaded and it really bogged down the system. I had to reset and start over. Once I did that, the laptop worked fine.

best compact , and inexpensive computer you can buy and its a HP This is the third small HP in our family and all working without problems. Probably not ideal for serious gaming or college level studies but for everything else does fine.

Ive just had it for 3 months and doesnt work anymore

This is very much meant to be a more budget-friendly laptop, meant for those who need the very basics without too much else. You won't be able to store much on here, so you will likely want to keep this as a simple work device when away from home. You could probably stretch this out further by uninstalling some of the apps it comes with, but even the essentials are going to take up most of your hard drive. Be wary that you may have issues just starting up the laptop for the first time. When I got to the Windows Update screen, the whole process got stuck and forced me to hard-reboot the laptop, which ended up restarting the set-up altogether. It eventually did go through, but it's a very glaring mark on this laptop. Another piece of advice is to turn off the "S mode", which forces you to use Microsoft's own store for all of your app downloads. I'm sure most people use a variety of programs, so you don't need your own computer telling you what you can and can't use. I've gone over the negatives I've found, but there are some positives. The laptop itself feels sturdy despite being lightweight, and the keyboard is large enough to feel comfortable typing on (in fact, I'm using it to write this review). Sounds and video have played well enough from my experience, and at the very least it can handle some light streaming. Battery life seems adequate, and will likely vary depending on what you're doing at the time, but if you're just checking emails you could probably keep this unplugged all day with no worries. As I said before, this is very much designed to be your standard work machine without the bells and whistles. You won't be doing much if any gaming on it, and it's best saved as an emergency machine or for something to bring on trips if you need something for work or with a keyboard. I would advise testing one out in-store before deciding if this is for you.

This laptop is fine overall, it's just too slow for my liking. I was reading the questions about people upgrading the RAM themselves and you can. HP are the ones that say you can't and I just got done upgrading the ram from 4gb to 8gb. HP doesn't want you opening your laptop.

This computer is great for the price I paid but it moves kind of slow and the resolution isn't the best. Please don't download Mcafee, they tried to scam me. Use the security features that come with the computer or another trusted security. overall I like the color of it and the keyboard is very easy to type on and the mouse pad is sensitive but my old HP computer died out on me and I chose this one.

this is the perfect size. it's fast & quiet & lightweight.

With just 4GB of RAM, this won't set any land speed records, but for casual use and school work, it is more than adequate. It's lightweight enough that it doesn't weigh down a backpack and feels well-made so I'm not worried about taking it on trips. The hinge is firm but I am still able open with one hand. Navigating online was quick with pages loading quickly. Videos played without any trouble and the screen was adequate. I did some work with Excel and Power BI and it's fine for creating smaller spreadsheets, but downloading and navigating through larger data sets definitely put the computer under some stress. Creating and viewing Powerpoint and Word documents was problem-free. I was able to do some light photo editing on Photoshop Express, but large files or heavy edits slowed the machine down. Any of the full-featured pvideoor video editors aren't going to run on this barebones on a system. For most students and casual users, this laptop is a perfect solution without sinking a lot of money into a system with more power than they need.

I knew what I was getting when I bought this laptop considering the price. A couple of things I've noticed / done to make it a travel laptop that I won't worry about if it gets stolen / lost: * Format the HD with Debian/Ubuntu as you soon as you buy it. I can't imagine using Windows on it considering the processor speed and memory * I had to disable the trackpad and use a USB mouse. It seems that it's easy for the trackpad to stay pressed continually, at least on mine, making the computer unusable. * Power / Suspend doesn't seem to work on mine. I had to disable suspend, so, when I close my laptop, it doesn't go into suspend mode. Not sure if it is a HW issue or SW, but, couldn't fix it. I'm willing to accept these flaws considering why I bought the machine.

Although we have only had the system for short while it does seem to be doing great for my daughter and her schoolwork. I gave it a 4 star only because it took so long for all of the updates to run before the system would stop being so slow upon initial setup. Now that ALL of the updates are completed it seems great for her.

Overall I enjoy using this computer. It includes Office and other applications (Internet, Notepad), which are helpful to anyone who needs an inexpensive, lightweight notebook. I'm glad it wasn't out of my price range. I'd recommend it for traveling and for the use of Internet and Office.

This HP laptop was a great upgrade for my personal home use! It was super easy to set up following directions on screen upon start up. I was able to use my cloud account to transfer files/data from my old laptop to my new one in a quick process. It came with a charging cord and has multiple USB outlets as well as HDMI. It came with a free Microsoft trial program which was also easy to connect to. The keyboard is quiet and the mouse isn’t overall sensitive. WiFi connection works great and the speed is satisfactory for my needs. I have used a few of the Microsoft programs and found all of them fairly simple to use. The picture is really clear and colors are very vivid. I’m pleased with it is lightweight making it easy to take with me while traveling. I like that it has the fingerprint id to prevent anyone else from getting access to my data. I have found the memory space to also be satisfactory for my needs as thus far. Overall I’m delighted with this HP laptop and the ease of getting it up and running on day 1!

Well, where do I even begin with the HP 14-dq0xxx? Let's start with the aesthetics - sure, it looks like it crawled out of a Pinterest board with its "totes adorbs" design, but that's about where the charm ends. Prepare for a world of frustration once you delve into the software abyss. Transferring files? Oh, get ready to make yourself a cup of tea and settle in for the long haul. It's like watching paint dry as you wait an eternity for files to crawl onto your external drive. And multitasking? Forget about it. Attempting to run Roblox while even having just a single Chrome tab open is like asking for a miracle. But wait, it gets worse. Trying to play The Sims 4 on this thing is akin to subjecting yourself to a medieval torture chamber. Running it on hardware that's essentially a potato with a screen results in a symphony of lag, glitches, and frustration. And let's not forget about the keyboard that feels like melted plastic and a hinge that's as stable as a house of cards in a windstorm. Oh, and spill some coffee on it? Congratulations, you've found the silver lining! It's the perfect excuse to rid yourself of this technological nightmare and upgrade to something that won't make you want to pull your hair out. Trust me, you'll thank yourself later.

I have been asking myself why this laptop exists, and I have yet to find an answer. Who is the target audience? The price point may be attractive, but that should be a warning sign in this case. HP tends to make products that are generally reliable, well-made, and of decent to excellent quality. Boy did they miss the mark with this one! Let's start with the overall build quality. The shell is plastic, which is to be expected with budget laptops. There is some weight which provides a false sense of "quality". Just because something is heavy, does not mean it is well-made. Opening the lid, the hinge actually functions quite well. It holds its position and is taught. I noticed right away there is a plastic bezel around the screen that seems to be glued in place, and not well I might add. It was already separating from the screen to the degree I could see the gap. The keyboard is atrocious. The keys are not at all pleasant to type on, and even light typing causes the casing to push downward. There is a TON of give all around the inside of this laptop due to the very thin plastic. There is no backlighting, which is not uncommon in this price point. The 14" 1366x768 HD display is usable, but really low image quality. Don't expect clean, crisp images or to effectively perform any image editing. The colors seem muted and dull, the image edges are not well defined. I also worry about the screen being damaged due to the exterior lid having a lot of give. The ports are another area where it would be easy to be fooled into thinking this is a much better laptop than what it actually is. There is a single HDMI, 2 USB Type A, a single USB-C, a headphone jack, and SD card reader. The USB ports are all 3.0 so the speed is limited. The internals are where I am baffled, and what makes me wonder why this exists. The hard drive is a laughable 64GB. This is not much space, so if you are looking to add additional programs, or store photos and videos, you'll find yourself running out of storage very quickly. 4GB of RAM in a laptop is just silly. What are you going to do with this? Nothing! Multitasking is not a thing with that amount of RAM. If you keep a lot of browser tabs open or tend to minimize instead of close programs, you will bring this laptop to its feet. The N4500 Intel Celeron processor isn't going to allow for much speed or bandwidth to do much on this device anyway. I understand this is a budget laptop, but these specs are just horrible. When I started this laptop for the first time the boot time was just under a minute, which is slow. As with most new computers, there was an update available for the Windows OS. Over high-speed wireless broadband the download took just shy of 20 minutes. Ok, I'll extend some grace. There are multiple variables that could impact a download. However, the update failed to install, even with multiple attempts. I made another attempt to redownload the update, but again the update failed to install. In the end, for me, it doesn't really matter. This is not a device I will be using. So, I'm left wondering still - why make this and who is the target audience? For not much more money you can find a much better laptop with a bigger hard drive, upgraded processor, and more RAM. For the same money, a Chromebook with more impressive specs can be had. I cannot think of any demographic where I would be comfortable recommending this device.

Good product with lovely price. What a lovely product