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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 7116 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

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Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers are pleased with the product's overall performance, portability, lightweight design, and good battery life. However, some users have expressed concerns regarding its processor speed, which can struggle with basic tasks, and limited storage capacity. Additionally, issues with screen quality, insufficient RAM, and limited memory have been noted.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 347 Showing 6,921-6,940 of 7,191 reviews
  • Cons mentioned:
    Processor speed

    Rated 3 out of 5 stars

    Needs improvements

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has to be the worst laptop on the market. You definitely get what you pay for. I wouldn’t even suggest this for a high school student. It moves very slow and lags when the CPM is high or if you’re working on multiple projects. I constantly have to restart it or wait while it loads for minutes. I would not recommend if you plan on using it for school.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    A little slow but nothing to complain about

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for school and it gets the job done well

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Lovin Hp

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great laptop, i love HP products. And this laptop is small and compact for easy storage.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Affordable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a laptop for school and found this one. It's perfect for basic tasks and fits my needs.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed, Ram

    Rated 1 out of 5 stars

    Stay away!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do NOT BUY this laptop! The processor is known to be terrible and I should’ve done my research deeper before buying. It wouldn’t even hold two tabs open at a time response/lag time was over 45 seconds. It let me start it up and get it registered just fine but after that it kept crashing. Took it back the next day and the associate said “If I would’ve seen you here yesterday I would’ve warned you. They literally all get returned within a week or so” had to exchange for a better laptop, definitely go with at least the i3 processors never ever get a Celeron

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Deal

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, you just can't beat this powerful, versatile little typing box (with pictures). Spend thousands on a pc with minimally faster processing or whatever if you want, but this has everything I need as a writer, actor, singer, and student.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    my laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy using my laptop and I'm glad I purchased it for me and my family

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    HP Review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer works great, perfect purchase for someone looking for a low priced option with the right features.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Reliable laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Effective m, efficient and works well. Would highly recommend as a simple laptop

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Great buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift for someone. Great lap top for the price. Small and light.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    mvmb

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is perfect for travel. It's not heavy and easy to carry in the airport or use during delays. It's essential to continue daily responsibilities while on trips.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Acer Chromebook laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice I made by purchasing my Acer computer everything I need and the speed is so great I'm very happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good basic laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well so far. Had it for a couple weeks and have had no real problems

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 4 out of 5 stars

    NA

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ok, the computer connects to WiFi slowly sometimes

    No, I would not recommend this to a friend
  • Tech Insider Network Member

    Rated 2 out of 5 stars

    I never thought I'd recommend a Chromebook...

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, if you're looking at this computer, I'm guessing it's between this and a Chromebook. I never thought that I'd actually recommend a Chromebook (they've always struck me as "baby's first computer"), but I think that I have to... This machine is running Windows S. I figured, great! You can run some real applications on here. Not really. The "S" means that it's kept in the Windows sandbox and doesn't play with other programs. You're restricted to the app store just like a Chromebook, only Window's store isn't as extensive. Now that you can use Word, Excel, etc. through the Google store, you might as well get a Chromebook for school. This machine has similar specs to a Chromebook, so it should be similar, right? Nope. The specs of a decent Chromebook make for a laggy experience with a machine running even a limited version of Windows. But you can at least have a decent experience with web-browsing and some simple videos, right? Nope. The lag gets you again. I tried watching 480p videos on YouTube and you get sputters every minute or so, even with nothing else at all running in the background. Every aspect of this is a profoundly cheap machine. The screen isn't great, the audio isn't great, the keyboard feels cheap and flexes really easily. The design of the machine even makes it look like the keyboard is permanently flexed and I needed to use a ruler to see that it's actually flat. The plastic case feels cheap... Just get a Chromebook. Even a low-end one...

    No, I would not recommend this to a friend
  • Cons mentioned:
    Ram

    Rated 5 out of 5 stars

    Hp lap top

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just received it not to long ago but im enjoying it. I would have liked more than the 4gb( i believe thats it) but for my use i hope it will suffice. Lol

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Works well

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A Little sluggish during windows updates. Works for what I need it for!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great Laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went for a test at my local store. WAS SOLD RIGHT THERE AND THEN!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    cute HP laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my daughter, she was well pleased with it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great laptop for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for a student laptop. Fast and stays charged.

    I would recommend this to a friend