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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 7116 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers are pleased with the product's overall performance, portability, lightweight design, and good battery life. However, some users have expressed concerns regarding its processor speed, which can struggle with basic tasks, and limited storage capacity. Additionally, issues with screen quality, insufficient RAM, and limited memory have been noted.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 351 Showing 7,001-7,020 of 7,191 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My Laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is working for exactly the purpose I intended it for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer especially for the price. Easy pick up. Great experience!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Change batterie

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is working good but the battery doesn’t work well Ihave to charge it every time the charge goes fast

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Nice & Light

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Working well. Nice and light. Very Helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Rose gold laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely loving my new laptop! Bought & received 2 days later at my home.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Bang for the buck

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great value and service. I don not have tie for this.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Tina's PC

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new computer. It serves the purpose that I needed it for

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Mrs

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm working on learning how to go from a 8 to 11 but it's fun

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice. Don’t use it often but love it. Would be nice for a student.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    4sis

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for sister, she says portable and fun to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Backlit keyboard

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does this keyboard have a backlit keyboard?Also I had a laptop a couple years ago, I threw it away by accident will i be able to do something about it?

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed, Screen quality

    Rated 1 out of 5 stars

    DO NOT BUY

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop was awful. The letters kept sticking and when I tried using the shift key to add a symbol or capitalize, it would add a different symbol and not capitalize. It was very slow as if it was refurbished. I ended up returning it. I do not recommend.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Don’t

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my mother to have a very basic useable computer. I wish I would have bought her a refurbished old computer instead. It barely functions with maximum patience. It is a pretty shell that does the barest of bare minimum. Worth working an extra shift and oayi g the extra 100 for an acer or something that actually works.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is great for the price. I really like the rose gold color. It gets the work i need done. I use mainly for school and work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great laptop for entertainment purposes had to return and swap it out due to it not having enough RAM for the tasks I would be performing. If you need something simple to scroll the entertainment stream movies and tv shows on this laptop would be perfect

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good, but beware!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BEWARE!!! Only one external display on all M1 and M2 chips. Otherwise, this is a great computer and I have been thrilled with its performance thus far!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy for a great price does everything i need and more!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good Buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 2nd HP Laptop I have owned. I am a senior and for my use this laptop is perfect. I thought I was not going to enjoy streaming using a 14 inch, it works, the 1st was a 17 inch. I saved $80 by purchasing the laptop in white. The keys are positioned differently than the 1st and I need to determine on how to keep it WHITE. The finish is matted not polished.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect For What I Need

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for work & it's perfect for what I need it for!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome. No complaints.............................

    I would recommend this to a friend