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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 7116 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

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Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers are pleased with the product's overall performance, portability, lightweight design, and good battery life. However, some users have expressed concerns regarding its processor speed, which can struggle with basic tasks, and limited storage capacity. Additionally, issues with screen quality, insufficient RAM, and limited memory have been noted.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 352 Showing 7,021-7,040 of 7,191 reviews
  • Rated 4 out of 5 stars

    Great value & amazing performance

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop for the price. As a college professor it allows me to keep my student's information track.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lovely in white!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lovely computer. Reliable and the white color is easy on the eyes!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice item works very well love it. And it move the speed I want it to move and it had windows 11

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of money.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I knew this was a low end laptop, but it is ridiculously slow. Even things like opening a word doc can take a couple of minutes. I like the small size, but it isn’t worth the money. The first one I had delivered and it had a broken screen. It cost me an extra $20 to exchange at the store.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 2 out of 5 stars

    Disappointed Xmas Gift

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my 18 y.o. granddaughter, she does not want to hurt my feelings, so she says its okay, but slow. I forget what brand I originally ordered, but it was damaged when she opened it on Christmas and when we went to Best Buy store to exchange, there was extremely limited selection and assistance,

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    High School or College Studies

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good laptop to be used for a few years. This can be used for a college student or a high school student.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 2 out of 5 stars

    Do not buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is so cute, but there is nothing you can do with it. The speed is sooooo slow, I couldn’t even search something on the internet . Takes forever. Unfortunately, I’m returning this laptop. I wanted to buy a cheap one just to have for my social media. But definitely don’t but it .

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Blue HP

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    gets job done, decent for price. using as back up for school since my macs broken, if you want to store anything on it need to get more memory, my favorite color!

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 2 out of 5 stars

    Review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eh...if you just need a laptop its ok. However, if you teting to run a business, game, etc. I would not recommend. Even slow when playing youtube music

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Blue Sky Laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop! The color is perfect. I am still holding on to the box.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good buy for the price. Serves it’s purpose buy it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ericcp

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good value good speed great price fast ship packed well

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 3 out of 5 stars

    Laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good go slow on the speed even when it’s up to date

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grate item low cost works perfectly good quality on screen is clear and the extra memory on a flash drive helps because you can just buy a flash drive with extra memory for 25 bucks

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I recommend

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good computer for the price , works very well, only problem no hold battery .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    College.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use for school. Im on a tight budget and this fits my needs, i didnt really want to spend alot of money. I shop online & watch youtube too. imo decent speed never had a issue, coming from a 2010 lenovo too.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Entirely unusable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Holy @#$!, I don't know how this laptop has reviews greater than 1 star, because it is literally impossible to use. I got this just for the most basic usage you can imagine- typing things in Word and basic internet browsing. This laptop can't handle it. It freezes every other click and right clicking freezes the laptop to the point of having to manually power the thing off. I tried typing in the Edge browser and it froze. Every single time I tried. You're better off using a gameboy color for your computer needs over this thing.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great processing fast and user friendly. I love this laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Slick and smooth

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a gem. Super fast, simple, crisp. I usually use Chromebooks but needed a Windows operating system.. this is exactly what I wanted. Had to kick out of the childproof version of Windows preinstalled but its easy to do.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the laptop, it’s nice & fast, perfect to fit in my book bag & perfect for all my college classes. It’s starting to loose it’s color in certain spots, which I do not like but other than that, I think it was a good purchase. I recommend to other college students!

    I would recommend this to a friend