Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.2 out of 5 stars with 7116 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

81%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the product's strong overall performance, portability, and impressive battery life, often praising its lightweight design and convenient size. However, a significant number of users have raised concerns about the processor speed, finding it insufficient for basic tasks. Other common drawbacks include limitations with screen quality and storage capacity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 354 Showing 7,061-7,080 of 7,191 reviews
  • Rated 1 out of 5 stars

    DO NOT PURCHASE

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible laptop. I only used this for a home computer and it ran really slow. Took forever when you googled - anything for that matter. Checking emails was a challenge and that should not take forever to load. Our tech department gave this a thumbs down. I purchased laptops at this price before and it ran fine. This one is trash. Took it back as soon ASAP. DO not purchase.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Cool laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is amazing its very durable and I finish all my assignments on time by the end of the semester.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for school, might need a little extra memory but it’s great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gets easy work done

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a simple windows laptop. Small, lightweight n easy to use. I use it for a task at my car shop. Im satisfied for what it is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    johnb

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service . very informative. Personal experiance was excellant.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Back to School

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and easy to work with. Much needed for college students like myself

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good basic laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Especially nice key touch, not too hard and not too soft as many are.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Product! Would like to have had a CD/DVD drive.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not all it's cracked up to be

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop wasn't bad, but did leave a lot to be desired. I bought it as a means to play a game after my last laptop stopped charging, this one was set for strictly Microsoft software. So, if you want to play something off of the Google Play Store, forget it. Trying to download anything not "Microsoft-verified", was a complete waste of time, and even trying to switch to Chrome would freeze everything.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has been a great purchase no issues able to do everything that I wanted it to

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LAPTOP

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VERY GOOD! LITE IN WEIGHT, EASY TO HANDLE. VERY CLEAR SPREEN AND KEY BOARD.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My great HP

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying my new computer. Nearly have it set up the way I was hoping

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Very disappointed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought it aug 1 got it aug 3 n two weeks later wont even come on. Very disappointed. Not what i expected from best buy

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    TO SLOW!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know I got what I paid for and couldve done better but i was hoping MAYBE it would have work worked amazing, boy was I wrong! Its so slow and laggy i couldve even click on an app without the little blue loading thing popping up next to the mouse arrow thingy. I am returning this immediately! Do bot buy it, not worth it at all!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very very amazaing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is very awesome & touch screen now i can do my business

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good budget

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

     Good price good budget from my work stuff and I’ll be great to stream

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to navigate. Loving my new laptop dont leave home without it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Affordable home or school use

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good price for a home use laptop. Works right out of the box affordable and no speed issues for using office products or casual browsing. Definitely not a professional programmer or gaming system but if you are looking for an affordable home or school use laptop you won’t be disappointed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review of laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does everything i needed it for with decent speed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for value

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great reliable starter computer for preteen. Great speed and programs for value

    I would recommend this to a friend