Customer Ratings & Reviews

Literally save 2-3 hundreds bucks more & buy a mac or a decent computer I can’t use this crap for just YouTube, really sorry computer, freezes all the time. It’s the slowest, I swear I think my old broken iPhone 5 works better

Good computer great price! Bought this for my step daughter so she can do online school.

It was ok pretty color was just small was a good price out the box deal

Great computer. However. I can’t add my fav protection or word programs. Only HP allows

for the money it is great & got a credit when it went on sale a week later

Overall good price for the quality of a HP laptop. Basically just use for Facebook and email so don't need more than this. Pleased so far - just a few problems with Microsoft Edge closing unexpectly.

Returning this product today , used it 4 times then it just shut down , dead , no power , nothing . I’d guess this is an extremely low quality product.

Ordered it online went up and got it from store. Came home everything was working good. One day went to use it and it wouldn’t load anything

I got this computer for my daughter to use for her schoolwork/school games and it freezes all the time to the point she can barely even use it.

I just brought the computer as a gift for my brother. Once he put in all the basic information to get into the computer, he opened up windows and it cant even load the home page of windows.

Sucks!!! It has from the first day i got it, but i delt with it because of classes and now half the keys stopped working my mouse one side is stuck and the screen is messed up.

Too negative to complete with minimum 50 characters.

very very very very slow. it was returned. I didn't think computers were slow any more with all the new technology but I was proved wrong.

I will be sending this laptop back. Got it set up, no problem. What it doesn't respond to: It does not respond to Windows 11, does not respond to Microsoft Edge, does not respond anything to Microsoft in general. Even tried messaging HP for support and they have failed to reply back. Worst $150 I have ever spent for a laptop. Worst experience with Windows 11 I have ever encountered.

Purchased in January, here it is 1 month later. Used maybe 3 times and it will not turn on now. Screen flashes and thats it. Horrible product!

So far so good, haven't used it much yet, bought for a specific need, and worked well for my needs,at a good price

Nice laptop for the price, not cheap or cheesy. Fast and easy to use. No gimmicks just straight forward.

Hey it’s a very good laptop for the price I would recommend it to anyone who wants a laptop for the price

Does any one having problem downlouding pages.. i bought it yesterday and it takes about 7 mins to open a page ..

I get it and upgrade everything and the whole time the keyboard doesn't work at all so, I'm thinking its the drivers and it wasn't