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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 7116 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers highly value the 14" Laptop for its overall performance, portability, and lightweight design. Many appreciate its battery life, size, color, and affordable price. However, some customers have expressed concerns regarding the processor speed, screen quality, and limited storage and memory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 7,178 reviews
  • Cons mentioned:
    Screen quality

    Rated 4 out of 5 stars

    Really good laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really good quality laptop. The only complaint i have about it is the print on the keys is too thin and it is hard to see some of the print in less than perfect lighting.

    I would recommend this to a friend
  • Cons mentioned:
    Screen quality

    Rated 1 out of 5 stars

    Sad to say

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the laptop for approximately eight months. I was composing my paper and put my notes between the screen and my laptop (less than 12 pages), and now the screen is internally damaged. Hp does not cover under warranty and charges nearly the cost of the computer to repair. If you purchase get the geeksquad warranty or the computer isn't worth it

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good item, recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It came a day early, it works perfectly fine, and the computer has great audio quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Laptop for work or school

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast good battery life small easy to carry around

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Processor speed

    Rated 5 out of 5 stars

    HP Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing device for the price! It's not the fastest laptop out there, but it does great work for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great for my 5th grader!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a laptop for my son to use for school. Always have great experience with HP and this was no different.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Love this laptop!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was just a purchase for a second laptop but its quickly becoming my favorite! Love the size & performance.

    I would recommend this to a friend
  • Cons mentioned:
    Ram

    Rated 4 out of 5 stars

    Great price. Works great with Linux.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would have liked to self-upgrade to an 8G RAM modue, but alas its not an option on this laptop. The preloaded MS-Windows was intoreably slow, so promptly re-imaged it to Mint Linux destop version, which it runs like a champ!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Battery no to Lifey

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery drains very quickly also gets hot very fast

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Portability

    Rated 5 out of 5 stars

    HP laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and love the style. It is easy to use and the battery life is great!

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Rose gold laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop only thing I would say is sometimes it moves slow but I think it’s because of many other things that I have on my wifi and my gmail is huge love the color also and to able to make my important tabs into apps

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Weight

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work well great battery life. Lightweight. Take it everyday.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop. Best purchase for the money, plus money left over to buy Geek Squad protection.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Weight

    Rated 5 out of 5 stars

    Great Buy!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Found this gem! Has all the basic needs for anyone. Very lightweight easy to operate great for school work or web browsing. High recommended for the price!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    After a week of usage we are still happy.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this laptop for our 9 y.o. for Christmas. So far it has been great. We have only had it up and running for about a week now and we have not had any issues. We love hp computers and have ventured out to try other brands but always kick our selves for not going with hp.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Weight

    Rated 5 out of 5 stars

    Work Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for traveling to work out in the field. Light weight and easy to maintain

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For my first time using a laptop I love it. Highly recommend

    I would recommend this to a friend
  • Cons mentioned:
    Screen quality

    Rated 2 out of 5 stars

    HP Intel Celeron 14inch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this HP 14” laptop because the price was affordable, but unfortunately, it just didn’t meet my expectations. The build quality felt very cheap—almost like thin plastic—and it didn’t feel sturdy or durable at all. The performance was also limited, likely due to the lower memory and storage. Definitely for young stude t learning to use computer.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size, Weight

    Rated 5 out of 5 stars

    My best election

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop for work or school, perfect size , weight and a lot of good functions that help you to realize any kind of work

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 3 out of 5 stars

    Look at specs closely

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont do what i did and figure that for its price it would be “good enough” for games like skyrim, and all that. Its pretty, ill give it that, its got a nice feel to it. But when i turned it on i realized it had way too little space for just about any game. Luckily i also happened to but a micro sd card i was going to use for my switch- so i worked around and used it for my main storage. However maybe its just cause im used to computers having atleast 100 GB for the price of 200 something or whatever but yeah i was baffled at the space it was like 30 GB, and the updates to windows had already ate a huge chunk of it. Again dont be like me and take a a closer look at it before you buy it.

    No, I would not recommend this to a friend