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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 7116 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers highly value the 14" Laptop for its overall performance, portability, and lightweight design. Many appreciate its battery life, size, color, and affordable price. However, some customers have expressed concerns regarding the processor speed, screen quality, and limited storage and memory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 73 Showing 1,441-1,460 of 7,178 reviews
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Worth the buy!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has done me wonders. It has been convenient to bring around from school, the library, home, etc. Also the keyboard isn’t to small so it doesn’t affect my typing.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Memory

    Rated 3 out of 5 stars

    Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working good but memory space is less but it’s working great with speed and good battery life .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent laptop for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an okay laptop for casual non complicated things. If you need it for collections or for small college projects it’s fine. If you need it for gaming and graphics then look elsewhere

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Mr.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say? So far, it functions as I believe it should. I am most assuredly no computer quality estimater, but this one seems to be very nice. The Geek Squad members ,I have asked for operational help, are a credit to your organization.p Computer manufacturers need to furnish printed manuals, as they used to do. Penny pinching is disgusting

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    School Use Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Serves the purpose for school needs. I Wish common used software was included with purchase (ie Adobe Acrobat).

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed, Ram

    Rated 1 out of 5 stars

    Worst PC to buy. DO NOT BUY HP LAPTOPS!!!!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst pc i’ve ever used. Didn’t realize that it was 4 gigs of ram before buying and only figured it out after checking the specs once I recognized how slow this was running for simple tasks like schoolwork or watching shows. If you are reading this just know that HP computers are known for being the worst and you should never purchase a HP laptop like EVER. Go for a lenovo laptop please.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Processor speed, Ram

    Rated 2 out of 5 stars

    Probably wouldn't waste your money.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I prurchased this, to replace my laptop that I had for years. I wasn't expecting world class, gaming machine. But this laptop is hardly average. I have a cricut diecut machine, and it can hardly run the program with nothing else open. If I hadn't already installed programs and attempted to like it - I would return it. If you’re looking for a word processor and basic internet browsing, I'm sure its fine.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this laptop. I use it for school and it’s so light and easy to carry around

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Great! Laptop!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like my purchase. It is small enough to carry anywhere and gets the job done.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good decision to bye from Best buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is nice and I'm using the hp laptop on my daily class. Buying hp laptop from best buy is one of the right decision I've made.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Open box special

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Money well spent!! Never bought from open box. Honestly may only start huge discount for what seems to be brand new... so far no issues

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works well

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used it for the week we had no computers at work due to renovations and it worked well no complaints

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Love!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size for my sister. Quality is great and easy setup!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great bang for your buck! I definitely recommend if you don’t want to pay an arm and leg.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Great little laptop

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having trouble getting it to talk to my dell printer which is frustrating.. otherwise its a great slim laptop!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    did

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    loveee runs good works well good size good resoilation

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price is right and it does the job! Windows 11 is the way to go!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome For The Price. Works Fast, Amazing & The White Color Is Beautiful.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Weight

    Rated 5 out of 5 stars

    Rakesh Madathil

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight. Works very well & value for money!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Deal

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the money this is a great computer. I got it from open stock at a reduced price and there have been no problems. It is a basic computer that covers all my needs.

    I would recommend this to a friend