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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 7116 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers highly value the 14" Laptop for its overall performance, portability, and lightweight design. Many appreciate its battery life, size, color, and affordable price. However, some customers have expressed concerns regarding the processor speed, screen quality, and limited storage and memory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 77 Showing 1,521-1,540 of 7,178 reviews
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Bang for your buck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad for the price. Does everything i need it to do.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great Laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does the work! I've been happy about this since I bought it. !

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect Gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reasonbly Priced and Gets The Job Done. This Laptop is good for everythin g a nd you can incrss the sorage by yourself

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Computer replacement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service rep was very informative. Went out of his way to try to help with cost since the product was for my child’s education. Bravo Zulu! Product is very nice. Long lasting battery and quick running speed and connectivity. High quality display, a great option for school or work.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    My PC

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love this item. I was surprised it came in multiple colors. The ease and functionality is great. I would most definitely recommend it to people I know. The instructions are clear on the computer but… the only thing that is not too clear are the instructions on how to reset the computer back to factory status.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    No longer a skeptic

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical before I made the purchase but since I have been using it, there have been no issues. It works really well.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Affordable

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great affordable laptop for working remote.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    WONDERFUL LAPTOP

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful size beautiful color and great price better

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Weight

    Rated 5 out of 5 stars

    HP Laptop Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop easy to set up and use and light weight

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Basic and okay

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It gets a little slow if you open multiple browsers and watch videos at the same time. It’s a cool basic laptop for someone who needs to type a quick document, check emails and watch a video here and there. If you intend to use it for work then it will disappoint you. It’s the perfect fit for me because I bought this as a backup laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Exceptional value

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceptional unit for the price. Couldn't be happier with it's performance. Usage: Document handling (scan, print, copy, fax) and light browsing.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer it’s been amazing and the color it’s really nice!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent school laptop

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for basic usage which is what I need it for,but don't plan on doing anything memory heavy

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just bought this to browse the internet and to check email. Does what I need it to do.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    A True Ripoff

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer as mine broke ahead of payday and I needed something on a budget. I was not expecting to be blown away, though I also use my computer for word processing, email and work concerns. The most demanding task I use my computer for would be Netflix. The computer is unable, for instance, to have music playing in the background while also writing an email. Just opening Netflix often maxes the processor out and it has caused a full crash of the computer on multiple occasions. The computer is unacceptably so for a computer in 2024. I often find myself waiting 2-3 seconds for text that I'm writing to appear. If I accidentally click something, I know I'm in for a full 20-30 seconds of loading. This thing is of such low quality that I am now watching Netflix and such on my cell phone at night, as it runs the application faster... much faster actually. My phone, which is a Straight-Talk Android, is faster than this computer in any way. I will state again, I do nothing other than word processing and watching an occasiona show. This computer STRUGGLES to do both. As I write this, there is a 3 second lag for each sentence as I wait for the text to generate. I wanted to return the computer, but I had stupidly missed the 30 day deadline. This isn't just a "budget computer", it is entirely unnaceptable in terms of quality. It is absolutely terrible. It is a short matter of time before this thing crashes during an important meeting (I cannot use zoom with my camera on, which is already causing problems with my work) and I destroy it in a fit of rage.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Grandson approved!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase for my grandson. He has been using it for summer school.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Around $200 HP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can't beat it for the price, I wish it came with a lifetime Microsoft 365 copilot with word for free, or more free trials you need or don't know u need yet, but all in all it's a nice deal.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop and great value ! I love it and was great for what I needed!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    HP is HP.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. It works great and looks good too.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good bettery life, good sound. Good display large

    I would recommend this to a friend