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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 7116 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers highly value the 14" Laptop for its overall performance, portability, and lightweight design. Many appreciate its battery life, size, color, and affordable price. However, some customers have expressed concerns regarding the processor speed, screen quality, and limited storage and memory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 79 Showing 1,561-1,580 of 7,178 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Tv, phone, laptop, AirPod etc

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy's products stand out for their innovation and reliability, providing a seamless blend of style and functionality. From state-of-the-art electronics to top-notch appliances, their selection ensures you're always on the forefront of technology.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Decent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for browsing sites. Could use it as a typewriter for projects or small tasks that don't require a lot of power.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Hp Laptop in Snowflake white

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy delivery, start up, info transfer and price was really good.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    love this laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very lightweight and keys easy to touch. Uusually get a darker color but the white accents the screen to brightness.

    I would recommend this to a friend
  • Cons mentioned:
    Screen quality

    Rated 4 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer so far. Made a little cheap and you can feel that and see that but for the price it’s amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great for kids

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for new users and students. Light weight and sleek.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Super satisfied customer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this computer for my dad. He’s very satisfied with it. I had to set it up for him showing him how to use it. We’re about to put Norton on it but he’s very satisfied with it. In fact, I even think I want to turn my computer in to get that one.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Processor speed

    Rated 2 out of 5 stars

    Basic Use Only

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is restricted in "S" mode. Poor directions to turn off. Overall speed is terrible. Knowing you get what you pay for.. If you plan to do more than surf the internet or respond to an email, look for a better performing laptop. The only positive thing I can say is the battery life is very good, and charges extremely quick,

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Monica

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the color of the laptop, I am still using it and for sure I will recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great little extra

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little laptop, it does the trick if you need an extra travel laptop

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Weight

    Rated 5 out of 5 stars

    HP is the best

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love HP and how easy it it to use. Not bulky and very light.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I did have to download Google Chrome because Microsoft Edge was just too slow. But other than that, Im satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Great laptop!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop! Easy to handle and great for school homework.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Computer for the price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking to buy an in expensive computer for light personal work like taxes, budgeting, etc. I purchased this computer, for the price but noticed is works as quick and efficient as my work laptop. Happy I made the purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    You get what you pay for

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is sufficient for the price I paid. I am happy with it!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 3 out of 5 stars

    Learning Technoligy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not a "tecky" type, but you need to have technoligy to stay up with the rest of the world. I am learning my divce a bit better and able to navigate a bit better. I think for those of us who still has encyclapidias that was my go too, it would be helpful to have a computer for "Older folks with sight issues" would be helpful." The people that helped me several times were very helpful and understanding. Thakful for "my" Best Buy Store.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best deal on laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy!! Works perfectly, I was greeted at the front after walking and told the employee my needs he pointed me in the direction of computer sales and they were very promo I was in and out in less than 10 minutes .

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Weight

    Rated 5 out of 5 stars

    Good Personal Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Laptop for personal use. Lightweight and very user friendly

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    My lap top

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It a very good item and the price is right its perfect for home work.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    It’s great!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is good for everyday. Mostly use for college. Works great, lightweight. Definitely recommend

    I would recommend this to a friend