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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 7116 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers highly value the 14" Laptop for its overall performance, portability, and lightweight design. Many appreciate its battery life, size, color, and affordable price. However, some customers have expressed concerns regarding the processor speed, screen quality, and limited storage and memory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 91 Showing 1,801-1,820 of 7,178 reviews
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Basic computer for basic use.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for general use. A solid performer for general uses. It does everyghing good but not great. It is a value pick that was cheap. You do get what you pay for. If you can spend a little more, there are better options out there. Very small screen and finding a docking station is a nightmare unless buying the HP one which is as expensive as the laptop.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop - Intel

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was sleek and clean. The size was a bit bigger than we wanted.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very god and battery last a good amount of time definitely the price

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    VERY good product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would highly recommend this product. It was very easy to set up and operate. For what I paid for this product it's well worth the purchase. I would definitely purchase it again. Thank you

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop and its nice and works fast Its light weight

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    10 out of 10 buy again

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase was great and I got it for a steal the only thing is that the storage is not as good. But don’t worry you can buy a storage of 1tb and still come out with a good deal and it works great!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This by far one of the best purchases I've made at Best buy. It really works better than I expected. I will definitely recommend this for students and for home use.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Good purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple enough for a young student to use, small and easy to travel with. This was perfect for us!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Good value, solid product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift for an elderly person. It's simple to use and can do everything they want it to do. It makes them very happy, so it is well worth the price.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    HP perfect for students.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for students. I’m not here to compare to a Mac if you want a Mac get one. HP is amazing for students and for first time lap top owners, very user friendly. Has a built in camera. Price point is perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    I like it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter like her hp laptop. She can now use it to practice

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    HP-14 laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    hp 14' Laptop don't use it very much but happy with it so far.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    ken lion

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    basic machine, good enough for simple use, I use it to surf the web only no downloads

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for kids zoom, resume, get 6 months to a yr free with Microsoft Excel and more.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    hp laptop 14

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    working with the hp laptop 14 was easy but you could not download old programs on it unless you get rid of the S mode the system comes with and you cannot get in the S mode after you do that. Everything else is great about the lap top.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Hp laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice HP Laptop! Does everything that i need it to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop! Beautiful unique color! The only thing I would change is the laptop is in safe mode and blocks other useful programs such Adobe.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Great for small use

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer but kinda slow which was to be expected.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    HP is the best !!!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This the best labtop I ever purchase . It’s fast and it gets right to what I need . It’s thin and I can take it wherever I go.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed, Screen quality

    Rated 2 out of 5 stars

    VERY SLOW even for $149

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VERY SLOW! Picked at noon. Updating took 2 hours. Then new update would not install. Laptop took 90 seconds to open browser. Too bad looked ok. Keyboard though is not as nice as others Len.. in that price range. Returned at 5:30.

    No, I would not recommend this to a friend