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Customer Ratings & Reviews

Your price for this item is $212.99
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The comparable value price is $249.99

Customer reviews

Rating 4.4 out of 5 stars with 3090 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.2 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are enthusiastic about the price, ease of use, lightweight design, and color options of the 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC. They appreciate its affordability, user-friendly interface, portability, and stylish appearance. However, some customers have concerns about the limited storage space, keyboard sturdiness, overall performance, memory capacity, and its suitability for gaming.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 142 Showing 2,821-2,840 of 3,090 reviews
  • Rated 3 out of 5 stars

    Cheap for a reason

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The operating system takes up most of your storage Great if you didn’t need to store or download anything

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Mobile advertisement

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pushing someone else's agenda. Constant pop-ups offering to have me try different new items. Super annoying.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Too slow for my taste

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I end up returning because it got super slow and not even a week with it my daughter was having storage space issue.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    too small for elderly hands

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compact but fonts are too small and I needed to add a mouse since the pointer is difficult to navigate.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Worst experience ever at Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the worst experience i have Ever had Best Buy, Especially When i asked for a price match from a reduced price i saw on Best buys own site. I am currently waiting for my monthly statement because of All the work arounds etc. I cancelled my Geek squad, and they still called to come out. I must have 15 to 20 emails. Sooo much confustion

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a few technical issues just after set up. Overall it's fit for purpose and my son loves it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    New

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it battery last long. Just have some issues when I print it don’t show the mirror image on it .

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Very slow laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although it’s a very slow laptop, I still like it. If it were faster I would’ve given it 5 stars.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    average

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s pretty average computer. I bought this for my very basic needs and it does what I require well

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    OK

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its ok , not the best laptop. I use at home and its doing the job for me, but I was looking for a little more.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Eh

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The parts aren’t good, and it stated to fall apart after a couple of months. Works, but isn’t great

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not really what I expected, but it does the jo.b. Got it for someone to Starr learning to type.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not for me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mousepad is very wonky almost like the laptop fell and now it's loose. Also no backlight.. Had to return

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works fine said is was supposed to have 15 screen was 11.4 Screen Not computer I ordered

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Xmas gift/no rating yet.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm giving the rating of 3 only because it's a Christmas present and it is still sealed.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not what I expected

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having issues with it not what I expected It seem a good buy at that time and moment

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    HP laptop a bust

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP laptop that I bought was not as good as I thought it would be I normally trust HP but less than a month into it it is now in the shop Geek Squad getting a port repaired and/or replaced because it failed to work to me only a month in that's not a good sign that seems like very crappy work so I feel like I didn't buy a very good product

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Video and youtube will lag due to inferior graphic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Video and youtube will lag due to inferior graphic card/memory

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good Value love HP computers.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good value for the price. I would buy it again like that Windows 11 is incluided.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Eh.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eh. No clue it was a gift & they sold it for dope so.

    No, I would not recommend this to a friend