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Customer Ratings & Reviews

Your price for this item is $212.99
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The comparable value price is $249.99

Customer reviews

Rating 4.4 out of 5 stars with 3090 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.2 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are enthusiastic about the price, ease of use, lightweight design, and color options of the 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC. They appreciate its affordability, user-friendly interface, portability, and stylish appearance. However, some customers have concerns about the limited storage space, keyboard sturdiness, overall performance, memory capacity, and its suitability for gaming.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 143 Showing 2,841-2,860 of 3,090 reviews
  • Rated 3 out of 5 stars

    HP COMPUTER

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a macbook and to compare this to a mac book isnt the same! This computer is amazing

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Glitches

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was good. Now the computer keeps glitching. Words are caps and the caps lock is not on.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    requires internet for basic functions

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    S-Mode is not convenient for someone who does not have internet, and too many basic uses for this laptop require internet do not like how much it comes installed with that cannot be removed (Cloud - Cortana - ......) do not like having voice activated features (Cortana) bummed that you only get one year of basic microsoft word/works......and are made to purchase

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dont like thebscreen ot changes to a wide screen by itself and screen keeps going dark again and again

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Don't buy this!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't buy this! Has issues with it. Spend more money on a different laptop so you won't be disappointed!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not a fan

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a big fan of this laptop I bought for myself. Seems slower than it should be.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Nice but boom

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It sometimes freezes on it own when connected to the zoom meeting via WiFi. This is a mobile phone.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Pricing was awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this laptop for my niece she is being homeschooling due to the pandemic. Great price great quality

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had any problems so far. Working greatly.. wish it had backlight keyboard

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Decent for price

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for a minimalist. Sometimes keys get stuck. I gave it away to one of my students

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wouldn’t recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a week the screen went black. That’s it. That’s the review. I returned it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Hp. didn't make a good lp time this team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    if I could I return the screen is too bright with the out side and sun , you can't see the whole screen to must light ,its like tripping .I hate it big time, what was HP thinking well don't have to worry about it no more its in the book case where it will remind, I just got a new Mac book 13 inch m 1 chip love it

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 2 out of 5 stars

    vcx

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good item, work good for the price paid, ho ho ho la la la

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not a good purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for easy use. But asa I opened it, it was very slow... may be price wise it is ok but performance is very not upto the point... so i had to return it. But i love best buy service its always happy to help you. Thank you for wonderful service.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not good for graduate school

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a reasonable price. Just slower than I needed. I had to return it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    GREAT LITTLE COMPUTER

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was smaller than usual, but worked. Until I dropped it!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not suitable for seniors

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is very difficult to use for the elderly

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not as described

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Box was opened and computer evidently was sold and returned Scratched up and evidence of being used Doesn’t have much for photo storage Not happy with purchase from Best Buy Would not buy again from them and not a good customer service dept when I talked to them

    No, I would not recommend this to a friend
  • Cons mentioned:
    Keyboard

    Rated 1 out of 5 stars

    Sucks

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never stays connected to internet, keys don’t click all of the way so it’s misses letters when you write anything out. I’ve had to reset it every time I’ve used it. It randomly gets stuck on cap locks and won’t turn off for some reason. Sucks just sucks

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Budget laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great On the budget laptop Which has Average speed and good battery life

    I would recommend this to a friend